Can tracking codes be automatically sent back to WooCommerce?
When a label is generated and paid for, can the tracking number be sent back to Woocommerce and automatically added to that order? At the moment I'm manually copying and pasting all the tracking numbers back to Woocommerce.
Hi thank you for your suggestions. Unfortunately, it is not possible for us to pass this information to WooCommerce stores specifically due to the way their system handles our data. This can be achieved by configuring some 3rd party plugins, but we are not able to recommend or offer support for any 3rd party software.
We apologise for the inconvenience caused.
yes, yes, yes!
despite buying the suggested plugin (I was already using another) the tracking number is not being added. It would be even better if you could also pass info back into woosommerce to say when the item was delivered - and best of all when a card has been left due to non delivery - so we can alert our client as these cards often seem to 'dissapear' or not even be left.... it would save Royal Mail from having to post them back to us - and then for us to ship again - at cost!
Tim Scott commented
Yes, please do this - had assumed it was happening, but have customer asking where their orders are, which has made me look as to why they aren't just looking at the tracking themselves - because they don't have it, and as C&D doesn't pull the email or phone number for the shipping address fields, they don't get notifications from C&D either - ideally both of these things would work.