CN22 generation is very weak. It doesnt seem to be automated with the label. There are 7 fields to fill in on a CN22 not including the user signature. Royal Mail has ALL the information to put in these fields and chooses to populate ONE field. WHY? What is the point!! Why did you bother. LOL
Thank you for your suggestions. We now include all available data in CN22 forms that we are provided with.
You can choose to generate CN22/Cn23 documents with your labels in Settings > Label format.
We have also noted that the cross the box for "other" instead of comercial sample. We asked them why and they said, that is just how it is and they have no plans to change it.
Surely a simple fix to just ask us which we want, or leave it blank so we can cross it ourselves
Alan Clunnie commented
Writing them out by hand is a PITA if you have lots of them. As the information has been input into the C&D system, surely it can't be that hard to have it pulled through to the label?