General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add manifests as an option to Print Assist

    I've just had to reprint my manifest as the system took longer than normal to go through and the paperwork was coming out over 2 6x4 labels as it thought that was the main printer. Only changing the printer resolved the issue.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. be able to manifest orders for next day

    I have manifested all orders today, around 250 of them from the Easter weekend, I am going on holiday today (Easter Monday) so unable to manifest them tomorrow, I am now going away extremely worried that when a family member takes my post to the post office tomorrow that they will not be accepted because was manifested the day before, if not accepted then this will basically be the end of my ebay business as will have 250 item not received cases open, I thought it would say on the manifest collection date 3/4/18 but it says 2/4/18, thinking about…

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to Disable Auto Manifesting

    There should be an ability to disable auto manifesting. I have spoken to someone today from click and drop who informs me it is set to enabled be default and no option to change this. He did try and offer work arounds to this and mentioned the forward dating of orders when applying postage but as my orders are pulled through and postage applied through shipping rules its just an added hassle. I see no reason to have auto manifesting enabled as it is something that needs to be produced when dropping mail off for collection. If for some reason…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sales overview cannot be filtered by the package size. In DMO we had the option to filter orders by service which included large letters and

    Sales overview cannot be filtered by the package size.

    In DMO we had the option to filter orders by service which included large letters and packets view. Package size filter is available in despatched orders but it is too late then. We need to see this filter within the orders view BEFORE orders are manifested.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Send Mainfests Digital to Royalmail instead of printing Mainfests

    instead of printing out Manifest. Perhaps send the info digitally straight to royal mail

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Have automatic reporting, either to DropBox or Email (for all orders, not just the Dropbox orders)

    Presently there is only a manual way to get shipments out of Click and Drop, via an Excel spreadsheet. Ideally there should be automatic reporting, either to DropBox or Email (for all orders, not just the Dropbox orders) Also reporting with CSV vs Excel.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Filters on exporting

    When exporting reports to XLS - It would make sense to be able to use the filters to then only get a report on what you have filtered. At the moment you have to press export and you get a lot of information which is not needed and you have to use excel to then filter your report every time.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. "Your Reference" field from DMO - no longer available to user

    In DMO when you run End of Day / Manifest, the system provides 2 Data fields for the user to complete, "Your Reference" and "Your Description".
    I used to fill these in every time I ran E.O.D., the text I entered was then carried across to the Online Business Account reports, including the monthly invoice.
    I found this a really useful tool for seeing info about my daily dispatches, the time of dispatch and the number of parcels in each manifest, very quickly, at a glance and within the OBA.
    When I check the C&D Orders as they appear inside…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Enhance filtering in click and drop to retain selections inbetween filtrations

    I use CRL and weight average for most of my orders but we often identify items after packing that we want to send by a special service and click and drop is then attractive. All my orders import automatically into click and drop so I need to find and pick out the orders I am going to use click and drop.
    However, even if I know the order numbers for example, it is not possible to put these into a batch without scrolling down through all my orders and finding each one. What I want to be able to do…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. 14 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can you stop averaging everything together at 6:30pm, if the averaging will work out more expensive?

    The click & Drop manifest, averages all weights and bands.
    Example:
    50 packets at 985g average
    plus
    5 packets at 1785g average
    Would have cost:
    50x 1kg + 5x 2kg
    It now costs 55x 2kg
    Same with LL etc.
    Until now, one could enter each band in a separately, and the price was displayed. Not everything must be manifested together, costings us hundreds more per week.
    In particular, when customers try to split the manifest, they can't, and get a message:
    "Please manifest as many batches as possible at the same time in order to benefit from the bulk manifesting…

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. have the option to archive despatched / manifested orders

    Its time consuming selecting individual despatched order / batches to be manifested.

    Please would it be possible to move manifested orders into the archive. Your help section with the below link describes this process but I am unable to do such thing. An update on this would be much appreciated if there is a way of archiving orders. Many Thanks

    https://business.help.royalmail.com/app/answers/detail/a_id/1285/kw/Click%20%26%20Drop%20lifecycle

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Manifested orders to automatically remove from the visible screen leaving just those being dealt with

    The screen, and active orders, would be simpler to work with if those orders that had been manifested already were no longer visible - retained in another folder for example

    15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please give an alternative to PAYPAL.

    Im walking to the PO instead, it's quicker!"!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Does click & drop auto mainfest on saturdays and sundays and on bank holidays?

    Does click & drop auto manifest on saturdays and sundays and on bank holidays?

    want to get parcels with labels printed and bagged over the weekend and ready for drop off/collection/manifest on monday,

    would like to only manifest on mondays to cut down on manifesting everyday and also the work load of dispatching parcels

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please Advice our course of action when the manifest will not print

    Quite frequently at the moment Click & Drop will "break" when we try to run the manifest.

    Manifests are usually printed right at the end of the day when the post peson is waiting to take away our sacks of post

    Please advice what procedure we should follow when the manifest will not print at this stage

    Yesterday I took a screen print of the error and put that in the sacks, and wrote manifest would not print on the bag labels

    Is that OK? Is there an official process?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  18. another day another problem, cannot manifest again today , I wonder anyone actually wants to fix this webiste

    another day another problem, cannot manifest again today , I wonder anyone actually wants to fix this webiste

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dashboard Mainfest to show how many 1st, 2nd, Int Orders done today

    Sometimes when were a letter short.
    We don't know if it's a 1st Class or 2nd class label that hasn't been printed? We have to use the filters.

    Instead of a total number. it would be better if it gave the total and exact number of each! :)

    Conunting how if all labels been printed would be easier if Dash boards showed. how many 1st Class, 2nd Class, Int have been printed.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can we have the total weight for international items on the manifest please!

    We are using international business sort parcels which is charged by the total weight + a fixed fee per parcel. I cannot work out if we are being invoiced correctly because the weight is not displayed on the manifest!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base