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  1. Enhance filtering in click and drop to retain selections inbetween filtrations

    I use CRL and weight average for most of my orders but we often identify items after packing that we want to send by a special service and click and drop is then attractive. All my orders import automatically into click and drop so I need to find and pick out the orders I am going to use click and drop.
    However, even if I know the order numbers for example, it is not possible to put these into a batch without scrolling down through all my orders and finding each one. What I want to be able to do…

    2 votes
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    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can you stop averaging everything together at 6:30pm, if the averaging will work out more expensive?

    The click & Drop manifest, averages all weights and bands.
    Example:
    50 packets at 985g average
    plus
    5 packets at 1785g average
    Would have cost:
    50x 1kg + 5x 2kg
    It now costs 55x 2kg
    Same with LL etc.
    Until now, one could enter each band in a separately, and the price was displayed. Not everything must be manifested together, costings us hundreds more per week.
    In particular, when customers try to split the manifest, they can't, and get a message:
    "Please manifest as many batches as possible at the same time in order to benefit from the bulk manifesting…

    6 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. have the option to archive despatched / manifested orders

    Its time consuming selecting individual despatched order / batches to be manifested.

    Please would it be possible to move manifested orders into the archive. Your help section with the below link describes this process but I am unable to do such thing. An update on this would be much appreciated if there is a way of archiving orders. Many Thanks

    https://business.help.royalmail.com/app/answers/detail/a_id/1285/kw/Click%20%26%20Drop%20lifecycle

    8 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. Manifested orders to automatically remove from the visible screen leaving just those being dealt with

    The screen, and active orders, would be simpler to work with if those orders that had been manifested already were no longer visible - retained in another folder for example

    15 votes
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please give an alternative to PAYPAL.

    Im walking to the PO instead, it's quicker!"!

    1 vote
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    0 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. 5 votes
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  7. Does click & drop auto mainfest on saturdays and sundays and on bank holidays?

    Does click & drop auto manifest on saturdays and sundays and on bank holidays?

    want to get parcels with labels printed and bagged over the weekend and ready for drop off/collection/manifest on monday,

    would like to only manifest on mondays to cut down on manifesting everyday and also the work load of dispatching parcels

    1 vote
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please Advice our course of action when the manifest will not print

    Quite frequently at the moment Click & Drop will "break" when we try to run the manifest.

    Manifests are usually printed right at the end of the day when the post peson is waiting to take away our sacks of post

    Please advice what procedure we should follow when the manifest will not print at this stage

    Yesterday I took a screen print of the error and put that in the sacks, and wrote manifest would not print on the bag labels

    Is that OK? Is there an official process?

    1 vote
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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  10. another day another problem, cannot manifest again today , I wonder anyone actually wants to fix this webiste

    another day another problem, cannot manifest again today , I wonder anyone actually wants to fix this webiste

    7 votes
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    2 comments  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Dashboard Mainfest to show how many 1st, 2nd, Int Orders done today

    Sometimes when were a letter short.
    We don't know if it's a 1st Class or 2nd class label that hasn't been printed? We have to use the filters.

    Instead of a total number. it would be better if it gave the total and exact number of each! :)

    Conunting how if all labels been printed would be easier if Dash boards showed. how many 1st Class, 2nd Class, Int have been printed.

    2 votes
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  12. Can we have the total weight for international items on the manifest please!

    We are using international business sort parcels which is charged by the total weight + a fixed fee per parcel. I cannot work out if we are being invoiced correctly because the weight is not displayed on the manifest!

    1 vote
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  13. Ability to Disable Auto Manifesting

    There should be an ability to disable auto manifesting. I have spoken to someone today from click and drop who informs me it is set to enabled be default and no option to change this. He did try and offer work arounds to this and mentioned the forward dating of orders when applying postage but as my orders are pulled through and postage applied through shipping rules its just an added hassle. I see no reason to have auto manifesting enabled as it is something that needs to be produced when dropping mail off for collection. If for some reason…

    1 vote
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  14. Do not automatically set to manifest when browswer times out

    I am finding if walk away from my pc click and drop will expire my session, which is fine. However, when I log back in, I will find any orders that I have processed will be manifested.

    Also, I may process a few orders at night then I may log back in the morning to process a few more. When I log in I find the orders I have previously processed, without manifesting, have been manifested.

    This creates a lot of issues for me. It means I will have to print off multiple manifests for shipping.

    In my opinion, I…

    1 vote
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    1 comment  ·  Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bulk Print Multiple Batches!

    Often after processing payment for my orders, the orders PDF doesn't download! That's a pain because I then have to individually print each batch. On any given day there could be up to 10 different batches based on post weight, product sizes, postal class etc. Why can't I tick all the batches I wish to print and hit enter to generate a single pdf? It's so frustrating and I've missed batches before doing it this way.

    2 votes
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  16. Manifest

    manifest the days orders the same as the dmo system, why is it so complicated?

    4 votes
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  17. When the system won't let you manifest, you can't get through to Customer Services

    When the system won't let you manifest, because there is a problem with your system, you can't get through to Customer Services, because everyone is calling them for help at the same time.
    For god sake, send out an email or message through click & drop to let us know what is happening!!!!!!!!!!!!!!!!!!!!!!!!!!
    Lot's of parcels to post, but being prevented by you!!!!!!!!!!!!!!!!!!!!

    3 votes
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  18. manifest

    Add option to select all unmanifested batches.
    At the moment you can only select each batch individually or select all on the screen including ones that were manifested before. It doesn't make sense to select all batches (manifested and not).

    3 votes
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  19. Manifest one days orders

    Make it so that you can just select the orders you have done that day instead of everything. I've not found a way to do this yet.

    5 votes
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  20. make a manifest the same as DMO

    As we can't add our 24 and 48 tracked parcels to a department, we would like to be able to print a manifest the same as in DMO showing our customer references. As a Fulfilment House its paramount that we can see how many parcels are sent for each client. If this facility is already there can someone help me please

    1 vote
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