When I edit an address, why do I then have to select it and click on "Re-generate labels" at the bottom of the screen to get it to print out?
Surely the whole reason for editing an address is to generate a new label, otherwise why would it need editing?1 vote
Hi and thank you for your suggestion. Unfortunately, forcing the system to reprint the label may cause other customers to use paper and ink unnecessarily, and this is the reason why offer the ‘re-generate label’ function, so you can control when your own labels are produced.
Can the price of the stamp be reduced to the same rates as if we were using a franking machine or near to it1 vote
Hi thanks for your feedback. This service is for the Click & Drop website, and not Royal Mail pricing and services as a whole.
We would advise you to contact customer services:
Has anyone else found that logo is only adds to Amazon orders. We found that orders generated via Ebay are not adding logo to shipping label.1 vote
Hi. Thanks for your feedback.
Custom labels are specific to your specific trading names. Go to Settings > Trading names to see which ones you have selected a custom label for.
Have the option to display the product name on 6 x 4 labels. It would make my job much easier1 vote
Thanks for the suggestion, in order to protect the confidentiality of the contents of your packages we will not be updating Click & Drop to allow this. Click & drop does allow for an integrated label and pick and pack note, or separate pick and pack note to the 6*4 label which if used with the SKU details should hopefully address the problem you are having.
Click & Drop
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