Speedier downloading would be a welcome improvement. Constantly refreshing the page in hope that the orders will arrive so i can finsh up for the day and get to the post in these very limited windows we have to operate in now

Prior to last release, any item that was ordered with a quantity more than 1, was shown in Bold. This has now disappeared. This was a very useful for order packing to ensure the right quantity is sent.

Can you please reinstate this functionality.

When applying postage, its necessary to choose the size, then postage option and then scroll all the way down to the bottom to apply the postage.

It would be much efficient to have all the information visible on the screen without having to scroll. There's a lot of free space that could be used to fit everything into a much smaller area.

When a lot of orders need processing, this adds alot of extra time to the processing speed.

Amazon NL needed integration. No option for amazon NL on the integration page via C&D

Thank you

RM and online sellers are in the same boat. We are calculated that about 10% of the customers abuse the system and claim that they not received orders. RM cover this loses, but it would be much more easier if the address would be marked as a risky and this will allow RM and sellers to save money.

Over easter we had to many orders go missing which is starting to badly effect our business.

In our account should be confirmation when mail is scanned at royalmail sorting offices. At the moments it's just blinded trust.

We need some form of reassurance our post is not being stolen by royalmail :/ At moment it looks like theft. There just to many gone missing from the last 2 weeks.

I know we are given prices but when you then have to calculate VAT and fuel surcharges it does get quite confusing. It would be so much easier if each order showed the price before postage could be applied. I am often using couriers as I am not confident that RM will give me a better price. Can this be done please?

Can you please speed the up? It's really annoying and if the timing was against us we might miss the pick-up for those items for that day.

I think would be great and a piece of mind for sellers to be able to see if item is been delivered throught standard international. We have the option via uk already. Why not international ? Most of the time we cannot figure out if items are lost or of customers lied about it. At the end of the day they have a reference number and a scanning code. That would be amazing. I know will be denied but I wanted to try anyway💜💜💜

Can someone from RM please explain why the Fuel surcharge which increased from 3% to 4% on 28 January 2019 has not been reduced as fuel costs are at an all time low.

Since the latest update the country of origin is missing on the CN22. This was there before! So something has gone wrong since the change.....

Also just seen the £ total box is wrong as well.... I have just posted two items each £15.70 so a subtotal of £31.40 plus postage the total should read £39.82. The customs total on the new layout form is £62.80!
There is also a box saying VAT number? What's this for? Should this show my VAT number or the person I'm posting it to?

PLease can you create a report that shows Delivery Status for manifested orders.

Then customers can proactively see

1. Lead time between despatch date and delivery date


2. If there is a problem with an order before an end customer gets in touch

just wondering why the new label design only makes occasional appearances.. everyday a different story, Today's first batch are old design and then next ones are new design. Why is there no consistency?

Hi Team

Not sure if you're aware but Amazon have now launched in Netherlands and we are currently unable to intergrate with them, as it is not an option to select.

Would it be possible to add an option so that we can do this?

Thanks

The recent version (April 2020) of the CN22 customs label shows Harmonized System Codes, but no longer prints Country of Origin. Please fix.