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Customer Feedback for Click and Drop

Welcome to the UserVoice page for Click & Drop by Royal Mail. 

Your feedback is important to us, so please let us know of any features you would like to see, or offer your suggestions for how we can improve our website.
Please note that while we do monitor every post, we are not always able to provide a response to your suggestions. 
  • Before you write a new suggestion, please take a moment to check if it has been already suggested by another customer. If it has, please vote and add your comments.
  • The issues with the highest number of votes tend to get addressed first by our development team.
  • If you have a technical issue, or your system is not working as you would expect, please take a look at our help pages, or contact our support team.
  • If you have a general complaint or query about Royal Mail prices, products, or services, please contact customer services instead of posting on this website.  
  • To check the current status of our website, please view our Status Page
Any abusive, insulting, offensive, or misleading posts will be deleted, and may result in your account being blocked. The site administrator reserves the right to remove any posts which are nonconstructive, are advertising other products or services, or are not relevant to the Click & Drop website or service.

Feedback and Knowledge Base