General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. BUG: WooCommerce orders are imported in the wrong order

    Every 30m when Click&Drop checks for new orders in WooCommerce, it imports them in the reversed order. This is a problem when there are lots of orders. For example if there were 5 orders every half hour, the orders in Click&Drop are all jumbled up, every set of 5 orders are in the wrong order. This means that the label generation also comes out in the wrong order and doesn't match our paperwork generated from WooCommerce. This has been a problem for over a year.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. enable a tick box to send delivery emails to customers when importing orders in bulk.

    When orders are bulk imported, with the postage pre-coded and automatically applied, there is no option to send a delivery email/text to customers, without doing this manually on every order.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Admin responded

    Hi,

    Thank you for your suggestion. The ability to mark an order as requiring one of the extra options (such as email and SMS notifications) is planned into the Development calendar for early 2018.

    We will keep you updated as we have more information.

    Regards
    The Click & Drop Team

  3. The system does not check that the Postcode matches the first line of the address to avoid losted parcel caused by typos

    Really important - now that our address file is being imported in there is no check to match postcodes and addresses match which is caused through typing errors - needs urgent attention

    31 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your suggestions. We recognise the importance of this, and we are planning to include it in a future release. Unfortunately, we are not yet able to offer a time for when this will be completed.

  • Don't see your idea?

Feedback and Knowledge Base