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3 results found

  1. Allow Label Printing from app/change document format

    Currently it seems the only option to print documents on the app is an a4 sheet with the label and proof of postage (or to go into the history and print them all one by one which is time consuming, and still A4). Could we have the option for just the label. If I go to the post office to drop off my items they just scan it and produce a CoP so I don’t need to print it off myself. Just the label in A6/6x4 would be handy to have.

    2 votes

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    0 comments  ·  Send an Item / (Unregistered Click & Drop)  ·  Admin →
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  2. Edit a Collection without starting again

    When you complete a collection request it -seems- to give you the option to 'amend' but it does not allow you to add any more parcels, doing so you have do do everything again from scratch. Streamlining this edit process, so extras can be added or removed without having to start again. Being able to cancel any right up until the point of collection (unless it is the only one, as this would, of course, affect the postperson's route and waste time). Or allow a refund for any 'unavailable' on the day if there has been an error.

    1 vote

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    0 comments  ·  Send an Item / (Unregistered Click & Drop)  ·  Admin →
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    Planned  ·  Click & Drop Support responded

    Hello,


    Thank you for your suggestion and feedback. This is something in plan at present.


    Kind Regards,

    Click & Drop Support

  3. Add delivery status to Proof of Postage screen on RM app

    Really like that we can scan item + postbox for PoP now however we send enough that ‘30 most recent’ could fill up very quickly and it would be great to be able to see if an item has been delivered on (or from) the PoP screen itself. That way we could happily remove it from the list as theoretically there is now proof of delivery instead.

    Obviously it would be great if it checked each item in the list automatically but even having the ability to click on the item number and have that load it in the tracking…

    2 votes

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    0 comments  ·  Send an Item / (Unregistered Click & Drop)  ·  Admin →
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    Planned  ·  Click & Drop Support responded

    Hello,

    This is something we have in plan for future developments.

    Kind Regards,
    Click & Drop Support

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