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1. Update the system to show Tracked 24 and 48 items can be dropped off at post office

   I understand dropping off Tracked 24 and 48 items at a post office was not allowed until relatively recently.
   The 'https://www.royalmail.com/sending/uk/tracked-24' page clearly states 'Alternatively, you can choose to print and apply your own label and drop your Tracked 24 items off at a Post Office or at a Parcel Postbox near you.'

   However in several places, the web site and click and drop instructions have not been updated to reflect this.

   For example, the 'https://send.royalmail.com/' page has a graphic for the 'Print at home' option which suggests 'Take your item to a Post Office' but has a footnote which states 'If you’re not using our Tracked 24 or 48 service'
   In addition the A4 'print at home' label for a Tracked 24 item clearly states 'Do not take this label to a Post Office'.

   I understand dropping off Tracked 24 and 48 items at a post office was not allowed until relatively recently.
   The 'https://www.royalmail.com/sending/uk/tracked-24' page clearly states 'Alternatively, you can choose to print and apply your own label and drop your Tracked 24 items off at a Post Office or at a Parcel Postbox near you.'

   However in several places, the web site and click and drop instructions have not been updated to reflect this.

   For example, the 'https://send.royalmail.com/' page has a graphic for the 'Print at home' option which suggests 'Take your item to a Post Office' but… more

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   1 comment  ·  Send an Item / (Unregistered Click & Drop)  ·  Delete…  ·  Admin →
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   Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

   Hello, thank you for your suggestion. We are updating the text your have referenced in Click & Drop to show the full range of available drop off points for Tracked 24 and 48 hour services.

   
   

   Kind regards,

   The Click & Drop Team