Hi and thank you for your suggestions. We have produced a guide that covers a large number of reasons why labels may not generate successfully:
If you have checked the information in the guide and are still encountering issues, we would urge you to contact our support team and provide your account details so we can investigate.
Their details can be found here:
Click & Drop support
An error occurred while saving the commentAnonymous commented
Same issue for me. The only way I can resolve is to clear all cookies and browsing history for 'all time' and then re-open the browser. Terrible really as I don't want to do this. I am one of the people who find genuine cookies a useful trait of web browsing