Anonymous

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  1. Label Generating not working correctly

    10 votes

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    68 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Hi and thank you for your suggestions. We have produced a guide that covers a large number of reasons why labels may not generate successfully:
    https://help.parcel.royalmail.com/hc/en-gb/articles/360008764093-I-can-t-generate-my-labels

    If you have checked the information in the guide and are still encountering issues, we would urge you to contact our support team and provide your account details so we can investigate.
    Their details can be found here:
    https://help.parcel.royalmail.com/hc/en-gb/articles/115003806094-Contact-Support

    Click & Drop support

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    Anonymous commented  · 

    This has been going on for years Royal Mail - sort it out!!! So frustrating for small businesses relying on Royal Mail to post parcels quickly. Interesting that the part where you take our money always works fine. Please Royal Mail - make this a priority to sort out this glitch.

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