Tiago Fazendeiro

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    68 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you for your suggestions. We have produced a guide that covers a large number of reasons why labels may not generate successfully:
    https://help.parcel.royalmail.com/hc/en-gb/articles/360008764093-I-can-t-generate-my-labels

    If you have checked the information in the guide and are still encountering issues, we would urge you to contact our support team and provide your account details so we can investigate.
    Their details can be found here:
    https://help.parcel.royalmail.com/hc/en-gb/articles/115003806094-Contact-Support

    Click & Drop support

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    Tiago Fazendeiro commented  · 

    I managed to generate my label correctly sending my parcel to my daughter from Douglas Isle of Man to Portugal but i got an email saying no qr code available and i dont have a printer to print the label right now what are my options its a international tracked and signed for parcel

    https://snipboard.io/z4V7X2.jpg

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