John Baker

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  1. 2 votes
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    1 comment  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you for your suggestion. We are currently working on a series of ‘Default customs information’ settings designed for our customers who send the same kind of items regularly. Keep an eye on our help pages and user messages for further updates.

    John Baker commented  · 

    integrate customs information HS (Harmonized System) code from Shopify.

    Just spent 3 weeks inputting HS data for each product we sell on Shopify.

    As each product has it's own HS data - I'm sure HS Code be directly exported to RM along with address etc

    John Baker supported this idea  · 
  2. 185 votes
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    67 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    John Baker supported this idea  · 

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