Tom
My feedback
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14 votes
An error occurred while saving the comment Tom
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1 vote
An error occurred while saving the comment Tom
commented
Yes we are experiencing the same issue and a lot of others are on another thread
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10 votes
Hi and thank you for your suggestions. We have produced a guide that covers a large number of reasons why labels may not generate successfully:
https://help.parcel.royalmail.com/hc/en-gb/articles/360008764093-I-can-t-generate-my-labelsIf you have checked the information in the guide and are still encountering issues, we would urge you to contact our support team and provide your account details so we can investigate.
Their details can be found here:
https://help.parcel.royalmail.com/hc/en-gb/articles/115003806094-Contact-SupportClick & Drop support
An error occurred while saving the comment Tom
commented
Same here, labels not coming out and showing error code, nightmare when we have all these orders to process.
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11 votesTom
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2 votesTom
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An error occurred while saving the comment Tom
commented
We are experiencing the same issue along with Click and Drop not confirming any tracking numbers back to Woo Commerce
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4 votesTom
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7 votesTom
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149 votesTom
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1 voteTom
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This needs adding urgently. We can not be expected to write our VAT number and EORI number on every CN22 form. Give us the field so we can it add it in and it populates automatically.
NEEDS URGENTLY DOING