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    2 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Admin responded

    Hi,

    Thank you for your comments. We are sorry to hear of the issues you are having when using Click & Drop.

    We are working on an alternative way of validating the name field when creating postage, and will update you as soon as we have any further information.

    We will also be updating the address search functionality to include non-geographical postcodes. Again, as soon as we have any further information of when this will be available we will let you know.

    Should you have any further queries about Click & Drop please do not hesitate to contact the Click & Drop Support Team at clickanddropsupport@royalmail.com, or you can browse help documentation at https://help.parcel.royalmail.com/hc/en-gb

    Regards
    The Click & Drop Team

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