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  1. 0 votes
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    1 comment  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
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    sl commented  · 

    Hi... C n D may be a steaming pile of ...., however wrt this, it is working correctly.

    Tyrone is in Northern Ireland (part of the UK), so is uk prices

    Dublin is in the Republic of Ireland (a different country to us), so is international pricing

    A quick check used to be whether the customer provided a postcode it was Northern Ireland, but now that the Republic has postcodes, need to check the Country given.

    Making Ireland part of the UK may upset a few people (I won't get into Brexit & Politics) :-)

  2. 11 votes
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    2 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
    sl supported this idea  · 
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    sl commented  · 

    DMO on demand has
    1). Error messages if import failed
    2). Ability to reprint a label
    3). Ability to cancel label
    all under our in-house software

    Royal Mail are advertising CnD on demand as a replacement, but it is nothing of the sort, if you have to manually log on website for these things.

  3. 7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 11 votes
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    2 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 212 votes
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    95 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    sl supported this idea  · 
  6. 4 votes
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    1 comment  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 2 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    sl supported this idea  · 
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    sl commented  · 

    Stunnin' bit of wok Dan.. love the hijacking of shipping cost as a selector for the rules to give shipping service and signed for / no signed for. Also, very useful to have someone else's take on how to recognise the correct / error response and how to fish the required details from the response in dropbox.

    That said, I still cannot work out how to write a rule to set Saturday delivery on Specials! I would welcome anyone how can point me in the right direction.

    To Royal Mail - FFS - this shim code & writeup shows how much we're having to bodge and work around CnD, just to get CnD on demand to work. CnD is not ready to take over from DMO on demand. The functionality to move from DMO on demand..

    1).. should be available (e.g. service enhancements such as signed for, sat guarantee, error message back if label fails to generate, ability to cancel labels.)

    2). Should be fully documented, as a single, complete specification to allow programmers to write user code that works fully, without needing CnD frigs & work-arounds, and only has to be written once!

  8. 3 votes
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    1 comment  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
    sl supported this idea  · 
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    sl commented  · 

    As a "plain cover" supplier, we currently have over 90 return addresses in DMO, where we select correct return address generate & print label via on demand, then reselect our main return address - a bit messy, but at least it is possible...
    On CnD, using on demand and label print, struggling to see how to change the return address on a per order basis, unless every label is held and released to print manually. Therefore your suggestion Tommy would be a god-send!!

  9. 4 votes
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    1 comment  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 15 votes
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    3 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
    sl supported this idea  · 
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    sl commented  · 

    Totally agree with Roding & Ashley... Why was CnD on demand not designed to be backwardly compatible with DMO? Great to try to improve things, but not by forcing your customer-base to start again (with little documentation and a very short timespan)

  12. 2 votes
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    0 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 3 votes
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    0 comments  ·  General » Manifesting Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 3 votes
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    0 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 8 votes
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  16. 13 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 3 votes
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    2 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 8 votes
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    1 comment  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 3 votes
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    0 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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