Robert Jones

← Customer Feedback for Click and Drop

My feedback

  1. Lost in post items for click and drop

    225 votes
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    102 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminClick and Drop Support (Product Owner, Click and Drop) responded

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    An error occurred while saving the comment
    Robert Jones commented  · 

    this planned idea seems to be taking it's time, are royal mail trying to still make it hard for claims including finding invoices for costs of item that are a year old, click & drop as sender/receiver details inc tracking ref and cost of shipping on accounts, would save time and effort and no cheques to send out, just credit back to account

    Robert Jones supported this idea  · 

  2. One Log-in

    7 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Robert Jones supported this idea  · 

  3. Would be useful to be able to order consumables and supplies directly from dashboard

    89 votes
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    under review  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Robert Jones supported this idea  · 

  4. Add Airmail stickers in some way onto the required labels.

    2 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Robert Jones commented  · 

    I do not add a extra sticker and not done for 6 months, if you are using C&D it will have 'air mail' printed on the label

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