4 votesChris W commented
The order numbers from woocommerce do not match with the order numbers on royal mail click and drop even though these are imported in? Why different numbers?
Thank you all for your suggestions.
Click & Drop only offers support for standard configurations of WooCommerce, and due to technical limitations, it has not been possible to pass back tracking information using the same method we do for other integrations.
We recognise the importance of providing tracking information back to WooCommerce, and so we are reviewing alternate ways in which we can pass this data.
I’m afraid we can’t yet offer a date for when this will be completed.Chris W commented
Really need the tracking information to be sent back to woocommerce so that these details are sent to the customer. If not it needs to be done manually which does not mean it intergrates fully.