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  1. 148 votes
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    under review  ·  40 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
  2. 210 votes
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    91 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    An error occurred while saving the comment
    Anonymous commented  · 

    Royal Mail has there been any progress on this? Having to complete an Excel spreadsheet and email it to you is the height of nonsense, not to mention the continuous emails we have to send afterwards to chase up the claims!

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  3. 6 votes
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    1 comment  ·  General » Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 
  4. 9 votes
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    3 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Same problem here. We have to produce each label separately to get the correct weight for each parcel. Strange thing is, we pay one price up to 20kg but if I do not enter the weight correctly it flags up as an overweight parcel and we get penalised.

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  5. 56 votes
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    22 comments  ·  General » New Marketplace Integration  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you to everyone who signed up to our beta testing program for the public API. registration for this program is now closed.
    When the program starts, our development team will collect feedback and use this to inform the next steps of this feature.

    We will post further updates as we have them.

    Kind regards,

    Click & Drop support

    Anonymous supported this idea  · 
  6. 26 votes
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    2 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 19 votes
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    1 comment  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 28 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 38 votes
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    2 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 4 votes
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    0 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 7 votes
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    1 comment  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 8 votes
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    2 comments  ·  General » Manifest Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 35 votes
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    17 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 6 votes
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    2 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 11 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 4 votes
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    0 comments  ·  General » New Marketplace Integration  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 4 votes
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    3 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 6 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 3 votes
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    1 comment  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 7 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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