Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.
When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop
Click & Drop Supportjason supported this idea ·jason commented
2 years and you still cant make this lmao, is it cause you hope we will just drop the case and take the hit ourselves so we dont have to go through the hassle. This is why i stopped using you as your the worst delivery company for making a lost claim due to the time taken to make a claim and the time to payout and the fact as a small business i lose the customer sale and my profit
Even worse why cant we copy and paste on your online claim form?