Hi and thank you for your suggestions. We have produced a guide that covers a large number of reasons why labels may not generate successfully:
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Click & Drop supportKevinH supported this idea ·
An error occurred while saving the commentKevinH commented
I am also having this problem on my MacBook in Safari. For me it only happens when the Click and Drop window has been left open for a while, not in use.
Logging out and in again resolves the problem but still requires the paperwork to be regenerated manually.