amjad Moghul

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    68 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Hi and thank you for your suggestions. We have produced a guide that covers a large number of reasons why labels may not generate successfully:
    https://help.parcel.royalmail.com/hc/en-gb/articles/360008764093-I-can-t-generate-my-labels

    If you have checked the information in the guide and are still encountering issues, we would urge you to contact our support team and provide your account details so we can investigate.
    Their details can be found here:
    https://help.parcel.royalmail.com/hc/en-gb/articles/115003806094-Contact-Support

    Click & Drop support

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    amjad Moghul commented  · 

    what a goddamn headache. It looks slick, integrates with ebay ok, gets the correct ids from Ebay, easy to select the postage, and then fails miserably generating the labels. the ability to print takes forever and doesnt work. Why on earth dont you put the option to just print, instead of regenerating all the time - which doesnt work. tried clearing cache which didnt work on chrome (latest version). of all things, MS Edge explorer saved the day - after 40 minutes of BS from this software

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