Skip to content

Carolyn Ross

← Customer Feedback for Click and Drop

My feedback

1 result found

  1. Merge and Split Orders

    221 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    59 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Hello. Please be aware that the IOSS scheme prohibits the merging or splitting of orders for the purposes of shipping. If your intended use is for shipments to the EU where the order is shipped under the IOSS scheme, you will be unable to merge or split orders for shipping. 


    Thanks, the Click & Drop team.

    An error occurred while saving the comment
    Carolyn Ross commented  · 

    Guess what, I'm just packing 2 individual items a person bought on eBay & they want them posting together yet C&D won't allow me to combine to the same postcode. I have to manually change the weight & then manually add the tracking to 1 of the orders. We also get a lot of orders on Amazon where a customer buys each item separately too, often they later spot something else they like!!

    Carolyn Ross supported this idea  · 

Feedback and Knowledge Base

(thinking…)