Hi and thank you for your suggestions. We have produced a guide that covers a large number of reasons why labels may not generate successfully:
If you have checked the information in the guide and are still encountering issues, we would urge you to contact our support team and provide your account details so we can investigate.
Their details can be found here:
Click & Drop support
An error occurred while saving the commentAnonymous commented
Having the same issue consistently - had it the other day as well. It worked eventually but I want to get my items sent as I am an etsy seller... Hope they sort it it soon...