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  1. extra lable

    We need to add an extra label to certain products like motorcycle batteries. i.e we currently have a seperate sticker for "SPA 67 NON restricted items" can we not just attache this to the prouct on Click and drop and it prints it out as we do the shipping label?

    1 vote
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option "Don't show hints dash board again"

    Hi,
    I don't need to see the hints dashboard every time I login. I know how to use Click and drop.

    All I want to see is my Amazon and eBay orders to print for the day.

    1 vote
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. When will you provide an option to remove products and weights?

    Product management does not work for everyone. With the option to not use these features will streamline the process for certain businesses.
    The fact that Click and Drop wants to record my products and weights, and then try to automate the process causes issues. Please review this process.

    5 votes
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    1 comment  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Tracking

    Get some kind of tracking available. I know one of the items has been delivered but there is nothing to show on the dashboard

    4 votes
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. needs a search dispatched order by date system

    needs a search dispatched order by date system like dmo an an option when downloading dispatched excel files and option to insert date from

    1 vote
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. A-Z ADDRESS

    At the top of address book could you not have a-z so we can click on say s and it brings up all names under s rather than having to scroll through hundreds of names to find each time would save a lot of time for everyone.

    4 votes
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add an automatic 'delete over a certain value' rule.

    Many higher value items we sell go via couriers other than Royal Mail. Currently, I have to constantly go through and manually delete all of the new eBay and Amazon orders that don't go with Royal Mail. This could be eliminated by including a simple 'delete' rule.

    2 votes
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    2 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Solution to BUG: weight issues affecting product list

    I noticed when you 'bulk' process mail and type in a general weight.
    Say 999 grams for a lot of parcels that use an average weight code.
    The system automatically assigns 999 grams to all those products.
    Next time you sell 1 of these and something else, you find your confused as to the weight.

    I noticed the bug is reported here (with 0 replies or help, which is disappointing by Royal Mail).

    I think it was set up as a function but no one thought that someone might mass weigh or average weigh items, which is usually how businesses…

    1 vote
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bulk Import Product Information By CSV

    We would like to be able to import all of our product information through a direct CSV upload. As in, upload a CSV file that only contains product details, that are not attached to a specific order.

    This is because we have over 11,000 products for sale on our website. It is unreasonable to manually create all of these in the system.

    Furthermore it would take a impossibly long time for all these to be automatically imported in conjunction with orders placed on our site.

    This creates a problem as the Shipping Rules will not pick up the weight of…

    2 votes
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Print a label after editing the details

    Currently when editing an entry on updating it the entry is closed and you are moved to the top of the list showing. It would be better to be able to edit an entry and save it then have the option of processing that order rather than just closing it

    2 votes
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    0 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Save format in bulk

    We are currently working through 9k products clicking each one individual on order to save the format (large letter, parcel etc) to automate our incoming orders.

    Surely there is a way this can be done in bulk or CSV upload ? Have contacted help desk numerous times but no answer as yet.

    1 vote
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    1 comment  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    under review  ·  3 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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