General
182 results found
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make the shipping Cost option editable on the Address details Page
When you manually enter an order on Click and Drop there is an option for the Shipping Cost Box.
After an order is entered there is no option to enter a cost in this box.
I propose The Shipping Cost should be available to edit on the Address details page.3 votes -
create all the manefest documents needed so they can be printed in one go
When I print the manifest, I have to print out 2 copies, one for the bag and one to be handed in. It would be helpful if the document generated contained everything I need so it can be printed in one go. Like 2 copies of uk post and 2 copies of international post, but only 1 copy of the tracking numbers.
2 votes -
Duplicate Name identifier
We have people, every single day that buy numerous products and check out individually every time. It's hard to find these peoples name in 1000 orders unless we really check them. It would save royal mail delivering to the same people 3/4 times if there was an alert for the same name or post code. We could then put them orders together and send in one package.
2 votes -
Import Shopify Order Tags
Import Shopify Order tags and allow for updates coming through. Tags are used on orders in Shopify to manage deliveries including planned shipping dates.
2 votes -
Include Stock Location on Order Details
It would be very helpful to add the Stock Location to the order details screen. Currently if you want to make use of the Stock Location entry in the product data, you have to browse each product to find the location which isn't a very helpful workflow.
2 votesThank you for your suggestion. We will consider it for future development.
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temu
Add Temu Integration.
1 vote -
Tracking number missing from the click & drop email
When label is purchased, you get automated email, however, there is no mention of the Tracking number, just the order number and the QR code along with customer address and cost details. Sadly Tracking number is not included in this email and I am failing to understand the reason not to include? So please kindly include the tracking number in the order email. Thank you
Thank you for your order
You have made a payment of £3.39 to the Royal Mail Group Ltd.
You have confirmed that you are not sending any item which is prohibited or restricted in the…
1 vote -
Generate CN23's for any order value
Given the UPU changed the rules to make it so it is the choice of the Sender to use either a CN22 or a CN23 for orders under the CN23 threshold, allow us to choose, or have a blanket setting, to generate CN23's for low value orders. The UPU recognise that some orders, going to the EU for example, require CN23's to be used for low order values if the item requires a more complex customs declaration. Items with import controls require information entering in the Comments box of the CN23 (which is not available on a CN22), or they…
1 voteThank you for your suggestion. We will consider adding an option to generate CN23s for lower value orders in future development.
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Make it clear what you are charging for each item on Click & Drop
Why are we not seeing what we are being charged for each item/label we print before we purchase it? It should be visible on the click and drop interface. Including all the bonkers surcharges now implemented.
1 vote -
Integrated invoice and shipping label paper
We currently use A4 integrated invoice and label paper (FP16 100x150) for printing our packing slips and labels. It would be nice if we had the option to edit the current formats that are available so we could use our current stock of paper through Click & Drop. This is a fairly standard format for integrated paper so I'm sure many would benefit from this.
1 vote -
The Perfect Book Publishers Agency in NZ
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1 vote -
services in udaipur
Udaipur is known as the “Lake City of City” because of its rich cultural heritage. People from all over the globe come to Udaipur to discover its hidden beauties. In addition, some individuals come toUdaipur Escortsto get away from the stress and bustle of their everyday lives. So for some, going to new locations is a fun way to relax, and for others, meeting new people is a fun way to socialize. If you’re also optimistic and looking forUdaipur Escort Service, you’ve come to the perfect website. So, as you have reached our platform, you can now easily figure out…
1 vote -
Enhancement Request for Managing Historical Shipping Methods in Click & Drop Rules
I am writing to suggest a couple of enhancements concerning the management of shipping methods within the Click & Drop platform, specifically in the shipping rules creation area.
Automated Cleanup of Historical Shipping Methods: It would be highly beneficial if the platform could automatically remove shipping methods that are not active or have not been used in the last 12 months from the dropdown list in the shipping rules creation area. This would help streamline the process of creating new shipping rules and ensure that only relevant shipping methods are visible, reducing clutter and potential errors.
Manual Deletion Capability: Alternatively,…
1 vote -
Compatability With Woocommerce's Official Shipment Tracking Plugin
Woocommerce has launched their official shipment tracking plugin.
Please make click and drop compatible with it rather than sending tracking details via an outdated method:
API documentation:
https://woocommerce.com/document/shipment-tracking/
Alternatively, allow the sending of tracking details via order notes without marking the order as complete on woocommerce
OR
First send the tracking details into the order notes and THEN mark the order as complete.
All of the above allows tracking details to be embedded into the complete order email. RM's current solution does not.
2 votes -
Update Tracked 24/48 to collected when Business Collection takes place
Royal Mail Tracked is not tracked when the driver collects. Please can you update the tracking using the manifest when collected not when the packet gets to the super hub the next day?
It was impemented for personal customers last year:
https://clickanddrop.uservoice.com/forums/399930-general/suggestions/45679138-tracking-show-a-shipment-has-been-collectedSecond class post tracking is fine and shows the following message when the driver collects:
"An update will only be provided when we attempt to deliver your item"But Tracked 24/48 shows this message until the next day or later on Royal Mail tracking:
"We're expecting it
The sender has advised they have despatched your item to Royal…16 votes -
Make it easier to find out how much one has been charged for each item
It is far too difficult to find out how much one has actually been charged for an item. If it is on the system at all it is not easy to find.
It is very frustrating13 votes -
Import VOEC & Other Customs Scheme Details
VOEC number for Norway or other VAT system scheme's should automatically be pulled through from eBay / Amazon etc integration with their unique number, similar to how the IOSS number is pulled through.
5 votesThank you for your suggestion. We are expanding the range of data we consume from our third party integrations; we will consider VOEC and other Pre Registration Schemes as a part of these changes.
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Allow us to enter TARIC Additional Codes
Given it is now a legal requirement, since January 2022 to include certain TARIC Additional Codes for sending items to the EU for certain TARIC codes in order to pass import controls, please allow us to enter TARIC Additional Codes on our customs declarations.
I believe these go in Box 11 of the CN23. So allow me to generate CN23s for all orders regardless of value, and allow me to enter data into.box 11 of the CN23.
I'm fed up of my items being returned to sender because of failing import controls due to missing TARIC Additional Codes. I can't…
1 vote -
Automatically import images from marketplaces!
PLEASE make it so images import from marketplaces (eBay, Amazon etc) to help prevent mistakes when sending incorrect items etc. I don't know why this isn't the case already. Uploading a CSV is not viable for most.
1 voteThank you for your suggestion. We will consider it for a future release.
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Allow sending of email notifications after items are dispatched
Customers often ask me to resend the tracking info. There is no way to do this currently. If there was a simple click box to do this, it would be great.
3 votes
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