General
-
Please connect Amazon US, EU, DE, IT, ES, FR
Hi it defeats the whole purpose that we have to sit and create every single order we receive from Amazon US, EU, DE, IT, ES, FR.
If you connect one, I think you should please connect the others as well if not it defeats the purpose
8 votesHi
Amazon international stores can now be linked to Click and Drop. If you click on the settings area within Click and Drop, then Channels and Stores and then add new store, then choose Amazon and enter the approprioate store details and select the relevant country where the store is based, you can then link for example Amazon DE to your UK Click and Drop account
Click and Drop Support
-
Not ask on EVERY order to click that your not sending anything you shouldn't!
It is silly to have to click the "I am not sending anything stupid in the mail "checkbox on every order. There should be one check box for all the orders before you send to manifest.
22 votesI’m pleased to report the prohibited or restricted goods in the package checked has been moved to the manifest screen rather than the apply postage screen.
-
Allow us send Signed For packages to EU countries.
It would be very helpful to be able to send Signed For packages to EU countries through Click&Drop..
2 votes -
Bulk processing
I wish I could select the orders for postage, enter the weight for all selected if the same , and have the option to chose type of postage for all select orders.
ATM I have to go through each order, weight, type of label, confirm generate label. I counted it takes 7 clicks for each order! On top of that I have to scroll down the page as not all info fits on the monitor, to speed the process I minimise the text size to fit all the required info.Times that by 75 orders per day, it's over one hr…11 votes -
Please allow the service (CRL, etc) to be uploaded via CSV.
Can add weight and format but not service. To add manually to each record takes too long.
5 votesHi,
You are now able to map the required service for an order when importing a CSV file.
If you have any questions regarding this, please do not hesitate to contact the Click & Drop Support Team.
Thanks
The Click & Drop Team -
6 votes
-
Save the field mappings for csv imports
Allow you to save the field mappings to use again. Exported shopify orders are always in the same format, so if postcode was in column 7 on the first .csv it will always be in column 7. Ideally be able to save different mappings for different ecommerce platforms, e.g. Shopify, Squarespace, etc.
2 votes -
5 votes
-
Check ebay addresses
Many ebay addresses are defective (missing house number or street or wrong post code). Instead of printing what is imported auto check against post code database and flag the incorrect ones.
NB ebay have zero interest in fixing their address data.
3 votesClick and Drop was updated on the 12th September 2016 to allow customers to edit addresses downloaded from a Marketplace. The online help content below gives more details on how to do this
https://business.help.royalmail.com/app/answers/detail/a_id/7823/kw/Click%20%26%20Drop
-
Filtering in orders to manifest
It would be a good idea if we could filter the status in orders as at the moment all orders including manifested orders are shown so it makes it time consuming to select only the ones required for manifesting that day.
3 votes -
Pull down despatch option / SKU ref direct from eBay listing
If the format and weight can be inputted into an eBay listing, this information could simply pull down into Click & Drop so no need to add or select postage information again. Also if the sellers SKU ref can be matched to the SKU in Click & Drop all that would be required to to confirm the label and service and print the label.
5 votes -
Shopify Integration
The ability to be able to download orders and mark orders as dispatch.
6 votesShopify is now linked to Click and Drop. For help in how to do this, please follow the link below.
https://business.help.royalmail.com/app/answers/detail/a_id/7836/kw/Click%20%26%20Drop
Click and Drop Support
-
Not On The High Street Integration
Being able to download orders and mark as dispatched
6 votesHi Alex
I’ve passed your details to Not On The High Street and they will be in touch to supply the token which will link Click & Drop to Not on the High Street.
Can you email your account number and registered Click & Drop email address to clickanddropsupport@royalmail.com so we can update your account so you can see the channel.
Click & Drop Support
-
Pre-paid
Can there be a Pre-Paid option for OBA account customers to enable access to the barcodes
5 votes -
SKU on the labels
If would be nice if we could get the SKU and Qty ordered on the labels
0 votesThe ability to include the SKU on the label was delivered in the Click and Drop Release in August. This is an optional setting which can be set on the settings / templates section of Click and Drop.
-
Bigcommerce Integration
The ability to be able to download orders and mark orders as dispatch.
1 vote -
Order Import Issue
An issue has been found whereby if an order being imported doesn't contain a well-formatted email address then it will fail to import.
The Click & Drop Development Team are working to correct this issue, and a fix is scheduled to be applied this evening.Should you have any questions regarding this issue please do not hesitate to contact the Click & Drop Support Team, who will be happy to help.
Please accept our apologies for any inconvenience caused by this.Regards,
The Click & Drop Team0 votes
- Don't see your idea?