General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. eBay notes to Buyer

    We often get messages from buyers and we add these to the "Notes to buyer" field. This is then printed on the ebay invoice and helps us when picking and packing orders. We would need to have this field imported from ebay and printed when using C&D.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Change the dates on the labels

    I would like to be able to change the dates on the labels to a future date so i can generate labels on a saturday or sunday but not manifest until the Monday.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. sku

    In addition to the SKU (thanks for adding that :) I would like the quantity printed e.g. 2WS16 where the quantity is 2 and the SKU is WS16

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can a customer use Click and Drop from multiple posting locations?

    My customer wants to use C&D it but they have several locations to post from, I understand this can be easily managed within OBA itself but how does this work with Click & Drop?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    to use Click and Drop with multiple posting locations, at each of the sites where an operator exists, create them with an OBA profile linked to the relevant account and posting location and then register for access at that site. Next year we will be changing Click and Drop to cater for the posting location to be selected as you log in and access each day similar to that of OBA.

    Click and Drop Support

  5. Search Facility for Shipped order

    When buyer says they have not received their order, it is long windy finding the order, Could we have a search facility where we can type in post code and search for shipped order in order to retrieve the tracking number

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please connect Amazon US, EU, DE, IT, ES, FR

    Hi it defeats the whole purpose that we have to sit and create every single order we receive from Amazon US, EU, DE, IT, ES, FR.

    If you connect one, I think you should please connect the others as well if not it defeats the purpose

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Amazon international stores can now be linked to Click and Drop. If you click on the settings area within Click and Drop, then Channels and Stores and then add new store, then choose Amazon and enter the approprioate store details and select the relevant country where the store is based, you can then link for example Amazon DE to your UK Click and Drop account

    Click and Drop Support

  7. Not ask on EVERY order to click that your not sending anything you shouldn't!

    It is silly to have to click the "I am not sending anything stupid in the mail "checkbox on every order. There should be one check box for all the orders before you send to manifest.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow us send Signed For packages to EU countries.

    It would be very helpful to be able to send Signed For packages to EU countries through Click&Drop..

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bulk processing

    I wish I could select the orders for postage, enter the weight for all selected if the same , and have the option to chose type of postage for all select orders.
    ATM I have to go through each order, weight, type of label, confirm generate label. I counted it takes 7 clicks for each order! On top of that I have to scroll down the page as not all info fits on the monitor, to speed the process I minimise the text size to fit all the required info.Times that by 75 orders per day, it's over one hr…

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please allow the service (CRL, etc) to be uploaded via CSV.

    Can add weight and format but not service. To add manually to each record takes too long.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Admin responded

    Hi,

    You are now able to map the required service for an order when importing a CSV file.

    If you have any questions regarding this, please do not hesitate to contact the Click & Drop Support Team.

    Thanks
    The Click & Drop Team

  11. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Save the field mappings for csv imports

    Allow you to save the field mappings to use again. Exported shopify orders are always in the same format, so if postcode was in column 7 on the first .csv it will always be in column 7. Ideally be able to save different mappings for different ecommerce platforms, e.g. Shopify, Squarespace, etc.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Check ebay addresses

    Many ebay addresses are defective (missing house number or street or wrong post code). Instead of printing what is imported auto check against post code database and flag the incorrect ones.

    NB ebay have zero interest in fixing their address data.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Filtering in orders to manifest

    It would be a good idea if we could filter the status in orders as at the moment all orders including manifested orders are shown so it makes it time consuming to select only the ones required for manifesting that day.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pull down despatch option / SKU ref direct from eBay listing

    If the format and weight can be inputted into an eBay listing, this information could simply pull down into Click & Drop so no need to add or select postage information again. Also if the sellers SKU ref can be matched to the SKU in Click & Drop all that would be required to to confirm the label and service and print the label.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shopify Integration

    The ability to be able to download orders and mark orders as dispatch.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Not On The High Street Integration

    Being able to download orders and mark as dispatched

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Pre-paid

    Can there be a Pre-Paid option for OBA account customers to enable access to the barcodes

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. SKU on the labels

    If would be nice if we could get the SKU and Qty ordered on the labels

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base