When sending an item tracked it would be very helpful to have an extra column showing the different stages of that items stage - so at a glance you can see the delivery status, filter by undelivered etc.

This would save clicking on each item and regularly checking.

Prior to last release, any item that was ordered with a quantity more than 1, was shown in Bold. This has now disappeared. This was a very useful for order packing to ensure the right quantity is sent.

Can you please reinstate this functionality.

Tracking number is now sent to EKM through the integration, but an option to send a "true" value back on the "send email" attribute would trigger an automatic dispatched email from EKM to the buyer, as happens with eBay.
Could this be optional in the integration, as EKM currently don't have a permanent Bcc in the email template to send a copy of the email to review platforms, which needs to be added manually for each batch of dispatched orders.

The payment options on the 'Business' Click & Drop system are inferior to those on the 'casual' Send an Item system, in that in order to avoid PayPal all the card info has to be entered manually, including billing address, email etc that are pre-populated in the 'casual' system. Be great to have the same facility in both.

Please consider adding a payment service such as WorldPay or Stripe.

The recent version (April 2020) of the CN22 customs label shows Harmonized System Codes, but no longer prints Country of Origin. Please fix.

It would be really useful to be able to do a search of past orders (by name or postcode) to bring up past deliveries and to enable quick reordering. There's no option to do this. Also, tracking of parcels should automatically link to the order without having to so a separate track and trace search

Option to switch off the Commonwealth Games logo from printing - this new forced addition to Click And Drop is unwelcome:

1. it wastes a lot of ink/toner,
2. it is distracting on the label, increasing the chances of mis-delivery
3. for international customers, very few people care, especially outside of Commonwealth countries
4. for international customers, it looks suspicious from a customs' point of view as though there is something in the package that isn't in the e-customs data.

Please add a switch so we can disable it.

A big issue at the moment is trying to manage Amazon's VTR when we send letters,

A quick and simple way this could be handled is having the ability to stop Click and Drop marking certain orders as despatched.

For example, If I could select a product in click and drop (a low value item that we send by letter) not to mark as despatch on Amazon, we could log into Amazon and Mark as despatched on there platform with the option Stamps / Franking Option which does not count towards Amazon's VTR

Stop having to log out of a Click & Drop online account to be able to arrange collection from home address. Presently this is the only way to arrange and pay for collection, which negates the useful integration features of the account, and prevents customers spending more money with you....

It would be handy to have a concise list of all the orders that have gone out in a day.
Maybe an option to print alongside the manifest?

The reports produced by 'Click & Drop' feature every single bit of info possible, and takes many minutes every day to delete enough stuff to fit on a piece of A4!
(your user manual suggests you can edit the columns before producing the CSV, but this is not the case)

Your wording on the postage paid for page says this : "Once you have placed your labels and - if sending outside of the European Union (EU) - your customs declaration forms onto your items, you can choose to either:"

You need to change that as the customs declaration forms are also need for postage to the EU now.

"Store postage methods" are automatically imported from our webstore into click & drop. We often change the name of these methods to reflect current shipping estimates.

This means we have a huge list of 40 shipping methods to sort through when creating a new postage rule. Every single postage method that has ever been used in our store is found in this list when creating a new rule.

I would like to delete the old, redundant postage methods from this list (or just let me delete all of them and re-import the ones in use right now).

Recently the manifested orders export function is generating an xml file but labeling it as an xls - I have to open and resave it (after warnings by any sw that tries to open it). Oddly it doesn't do it all the time looks like there's a bug there?

PDF labels are great for simple "ebay" or "etsy" customers, but for SMEs using the API, and larger commercial integrations, the infrastructure on site means that there are multiple pick/pack stations, with networked Zebra printers. Seeing as ZPL is the predominant label format, it would make sense to have the server send labels in ZPL directly to the label printers.

Just specify an option on the API call to choose the label format.

Show customer upgrade on postage via eBay or Amazon on click and drop. if customer has chosen an upgrade or even free deliver, please show it on the options, so we can apply what they require. visually this is needed

The Squarespace integration is currently lacking the ability to send the delivery confirmation number from Click & Drop to Squarespace.

This means if you mark the orders as despatched via Click & Drop, the customer is sent (untracked_service) in their dispatch confirmation email - which is confusing and not a great customer experience.

This feature is available via Shipstation so it is possible.