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4 results found

  1. Address Finder Clears Name and Company Fields After April 2026 Update

    The April 2026 update introduced changes to the name, company name, and address input block. If an address is verified by running it through the address finder again, any previously entered customer or company name is wiped. This is most important for orders imported through an integration.

    Please could this screen be updated so that name fields are not cleared when an address lookup is performed.

    2 votes

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    2 comments  ·  Click & Drop (Registered) Personal Account  ·  Admin →
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  2. Allow copy & paste / drag & drop into address search box on Create Order page

    On the new Click & Drop “Create Order” page, the “Search for an Address book entry or a UK address” field no longer allows copy & paste or drag & drop of addresses.

    This was possible in the previous version and was a huge time-saver when processing orders from platforms like eBay and Amazon Seller Central.

    At the moment:
    You can still paste or drag & drop into fields like Name, Company, Email, and Phone Number
    But the address search box does not accept pasted or dragged text

    This means addresses now have to be typed manually, which:
    Slows down…

    1 vote

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    0 comments  ·  Click & Drop (Registered) Personal Account  ·  Admin →
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    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your feedback.

    We are currently working on resolving this and the fix for this issue should be out in the near future. This page will be updated once the issue is resolved.

    Kind regards,

    Click & Drop Team

  3. Add Ability to Clone Products

    When I create a product I would like to be able to duplicate it.

    I only have to modify my SKUs for each product I post as the rest of the properties of the product remain the same.

    1 vote

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    0 comments  ·  Click & Drop (Registered) Personal Account  ·  Admin →
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    Started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your suggestion.

    This feature is currently in development and will be available in the near future when the new version of the Products page is made available to users.

    Kind regards,

    Click & Drop Team

  4. Ability to Filter the Collections Grid

    "My collections" shows a number which are past their collection date, I would like to be able to remove these - especially ones where the associated tracked delivery has been "delivered". (Why can't the system do this already).

    I would like to be able to remove or flag as completed the ones which I know have been done so that my outstanding list shows only valid collections.

    Additionally, how do I inform someone if I have a collection and no-one has arrived to make that collection, as this is quite frustrating after waiting at home all day.

    6 votes

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