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AdminAdministrator (Administrator, Click and Drop)

← Customer Feedback for Click and Drop

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  1. ETSY BUG - C&D appears to be pulling in the Base Price and not the actual price per item

    2 votes

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    2 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Admin →
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    Under Review  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for getting in touch about this issue.

    This is now being investigated by the Integrations Team to ensure that the correct values are being entered onto any customs documentation.

    In order to help us further please could you contact the Royal Mail Support Team via the support page and provide details of an order that has had this issue so that we can investigate this further?

    Kind regards,

    Click & Drop Team

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    AdminAdministrator (Administrator, Click and Drop) commented  · 

    You can contact our technical support team on (0345) 2661 004 between 8am–6pm Monday to Friday, or email us at clickanddropsupport@royalmail.com

    Kind regards,
    Click & Drop Team

  2. Add integration for Wix

    315 votes

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    217 comments  ·  General  ·  Admin →
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    AdminAdministrator (Administrator, Click and Drop) commented  · 

    Hi Everyone - we can see how excited you are about getting your Wix orders into Click & Drop.

    Thank you for your patience - we're in the last stages of testing this at the moment and will be launching soon.

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    AdminAdministrator (Administrator, Click and Drop) commented  · 

    Thank you all for your feedback. There are no current plans to implement a direct integration for Wix stores, however we will consider this for future development.
    In the meantime, we recommend using our Click & Drop Desktop application as a quick and effective way to import orders into Click & Drop.
    https://help.parcel.royalmail.com/hc/en-gb/articles/360007367153-How-to-import-orders-with-Click-Drop-Desktop