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10 results found

  1. Support Cloning Despatched Orders

    Often, a customer returns a despatched item to swap for a different size, etc. It is currently not possible to generate a new label using the name & address details from an existing despatched order. Instead, the label for the replacement item needs to be created from scratch manually. Suggest providing a new option in the drop-down "action" box when looking at a past label order, to create a new label order using the same name, address and contact details.

    12 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello, thank you for your suggestion. We are currently adding the ability to 'clone' manifested orders which will allow you to create new orders and labels with the same details as a previously manifested order. 


    Many thanks

    Click & Drop Team

  2. 4 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Merge and Split Orders

    Please implement a function to merge and / or split orders.

    209 votes

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    51 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello. Please be aware that the IOSS scheme prohibits the merging or splitting of orders for the purposes of shipping. If your intended use is for shipments to the EU where the order is shipped under the IOSS scheme, you will be unable to merge or split orders for shipping. 


    Thanks, the Click & Drop team.

  4. Show Package Format on Open Orders Page

    On the orders open page there are lots of headings to choose from to display or hide, but there isn't a way of showing if the items are parcels or large letters.

    5 votes

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    2 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Display Customer Phone Number On International Shipments

    Please add an option to add the customer phone number to the printed shipping label. This is necessary for some of Royal Mail's international delivery partners as they sometimes require the phone number to be visible in order to deliver the package to some locations/buildings.

    20 votes

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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Started  ·  Click & Drop Support responded

    Hello,

    Thank you for your feedback. We are currently working with our International partners to determine what if any phone number should be printed and where it needs to appear.

    Kind Regards,
    Click & Drop Support

  6. Display Product Image In Open Orders Screen

    One extra column on the orders screen (maybe next to "Product Identifier (SKU)") should be a thumbnail of the product. Hovering over/clicking on it should show a full size image. We have 26,000 products on the database with photos added, but that is little use if we cannot see the ordered products when we are despatching the orders. Thanks.

    3 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Add Product 'Quantity' on Orders Page

    please add quantity column on order display page for all orders so we can check how many items have bought together via 1 buyer

    5 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Don't Print CN22 / CN23 For Shipments From Northern Ireland to EU

    Provide a checkbox in the Settings -> Label Format to allow CN22 generation only for extra-EU destinations for Northern Ireland post locations

    5 votes

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Started  ·  Click & Drop Support responded

    Hello,

    We are currently developing our site to include features regarding CN22 information specific to Northern Ireland.

    Kind Regards,
    Click & Drop Support

  9. Don't Add IOSS Numbers for Northern Ireland > EU Shipments

    Marketplaces bunch Northern Ireland in with the rest of the United Kingdom for VAT purposes and just do the easiest method for them. E.g. Amazon doesn't put XI VAT numbers on invoices to EU customers, just uses BT postcodes. And eBay treats NI to EU sales as domestic transactions even if the seller is registered for OSS in Northern Ireland.

    In all cases however we do not use IOSS and this may cause confusion when the destination customs officials scan the electronic customs data and see the marketplace IOSS number.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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    Started  ·  Click & Drop Support responded

    Hello,

    Thank you for your feedback. We are currently looking into this.

    Kind Regards,

    Click & Drop Support

  10. Add integration for Wix

    I’ve noticed almost every other ecommerce store is available to be integrated or something is in the works. If Wix could be added to this list it would be so helpful. Thank you

    299 votes

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    204 comments  ·  Flag idea as inappropriate…  ·  Admin →
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