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6 results found

  1. Bug: Reports / Manifested orders "Tracking status" filter out "Delivered" not working

    Im trying to find a list of orders outstanding delivery.

    Usually you can go in -
    Reports / Manifested orders

    Filter column "Tracking status"

    Filter out value selected above "Delivered"

    But its not working - Delivered is still showing in the column after applying the filter

    Doesn't look like the tracking status column is allowing filtering on the Reports / Manifested orders page

    Anyone else able to confirm the same

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Admin →
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  2. Allow impersonating batch/orders when uploading them via Click & Drop API

    At the moment Orders/Batches submitted using API are without any user assigned. This makes it hard for users to find the batch they have created using our CRM. Tags that are allowed for items are not helpful as they are shown only in "order view" but not when viewing the Batches.

    1 vote

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Admin →
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  3. Re-instate 'Product Details' into the batches page

    Since this function has been removed our order processing time has dramatically increased.

    Historically, we would batch our orders into product types, and then within the batches page, we would open that batch and it would show each product description, so we can quickly note the size or colour etc for each order.

    Since this has been removed, we either have to open each order individually, or we have to head back to the marketplace of each order and search for each one.

    Please re-instate this.

    2 votes

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    0 comments  ·  Click & Drop (Registered) OBA Account  ·  Admin →
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  4. Search box results ordering is random ( can we have by most recent please)

    Dear Support, When using the Search box on the website to find recent orders, when I search for Stuart for example, the results are not in date or order number and show up randomly. Can the results be listed in most-recent order/date please?

    Please see screenshot below
    https://imgur.com/a/uISrkvQ

    Is it possible to have the results in date order (most recent) at the top please?

    Thanks Stuart

    4 votes

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    1 comment  ·  Click & Drop (Registered) OBA Account  ·  Admin →
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  5. CN22 for BFPO

    All BFPO require a CN22. Also in order to get the correct postage customers need to use the BF1 Postcode rather than the BFPO. BF1 and BFPO are classed as UK addresses, All BF1 postcodes and BFPO should automatically generate a CN22 like overseas addresses do.

    10 votes

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    4 comments  ·  Click & Drop (Registered) OBA Account  ·  Admin →
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    Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thanks for your suggestion. We are making changes to support the generation of CN documents for BFPO addresses, we will update the status here when we begin to implement this feature.


    Kind regards,

    The Click & Drop Team

  6. Option to Chose 'Results File Only' with C&D Desktop Import

    Can you please add an option to choose 'Results File Only' in the DropBox and Desktop Methods? We have no use for the labels so the option to choose:

    • Labels
    • Results File
    • Labels & Results File

    Also, can you remove the MAX 50 Limit?

    1 vote

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