phil

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  1. 1 vote
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    phil shared this idea  · 
  2. 4 votes
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    0 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 150 votes
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    33 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 124 votes
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    56 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your suggestions. We understand the importance of this feature for our customers who directly integrate their eCommerce stores. We are beginning to plan how to add in the functionality to split, merge, and clone orders.
    However, we cannot give you a time for when this will be completed as we are currently working on a range of other useful features.

    phil supported this idea  · 
  5. 40 votes
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    22 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    phil commented  · 

    look into the print assist feature. you need to call cick and drop to have it activated

    phil commented  · 

    call click and drop and ask to have print assist turned on for your account. When you press generate it sends it direct to specific printer for printing. no more downloading pdfs and printing.

  6. 15 votes
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    6 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Admin responded

    Hi L.C.,

    Thank you for your suggestion.

    Having the permanent return address on the label is a feature that has been carried over from DMO.

    I will be passing this suggestion, to be able to not have a return address on the label, to our Development Team for review, where we will also discuss the functionality to view the label in the browser without the need to download it to local storage.

    We do welcome feedback about the site as a whole, so I’d be grateful if we could contact you with regard to this. If this is OK, please post on this thread and I will get in touch.

    Thank you again for your suggestion
    The Click & Drop Team

    phil supported this idea  · 
  7. 6 votes
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    3 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 5 votes
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    3 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    phil commented  · 

    thank you for mentioning print assist, I had no idea I was there. always bugged me having to open the pdf and print. all installed and printing by its self, thank you :)

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  9. 135 votes
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    under review  ·  35 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    phil supported this idea  · 
  10. 82 votes
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    under review  ·  7 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 9 votes
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    0 comments  ·  General » Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 126 votes
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    28 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    phil supported this idea  · 
  13. 70 votes
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    Thank you for all of your suggestions.
    Unfortunately, it is not possible for our system to be in constant communication with eCommerce stores due to the technical demand required.
    However, we can see how this would be a very useful and time-saving feature, and so we will give this request proper consideration for the future.

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    phil commented  · 

    likewise for ebay please RM

  14. 8 votes
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    0 comments  ·  General » Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 28 votes
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    5 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your suggestions. We recognise the importance of this, and we are planning to include it in a future release. Unfortunately, we are not yet able to offer a time for when this will be completed.

    phil supported this idea  · 
  16. 178 votes
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    63 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    phil shared this idea  · 
  17. 26 votes
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    8 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Admin responded

    Hi,

    Thank you for your suggestion to have the package size printed on the label.

    I have passed this to the Development Team for discussion and will update you with any information regarding this suggestion as soon as I have any.

    Regards
    The Click & Drop Team

    phil supported this idea  · 

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