Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.
When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop
Click & Drop Support
Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.