Dom H

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  1. 141 votes
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    33 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    Dom H supported this idea  · 
  2. 89 votes
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    under review  ·  7 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 5 votes
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    2 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    Amen, same for bigcommerce and others. Product details and weights are all available via the API.

    Dom H supported this idea  · 
  4. 14 votes
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    1 comment  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
    Dom H supported this idea  · 
  5. 7 votes
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    4 comments  ·  General » Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
    Dom H supported this idea  · 
  6. 214 votes
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    50 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    Make it so!

    If you can do it in OBA once weight and service are entered I don't see why it can't be done here. We need it at point of selection, not buried in manifests.

    Dom H supported this idea  · 
  7. 2 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    Still not working! Despite Click & Drop saying it will likely be on the next release!

    It's a very small bit of code to add to the API link which would have a big 'make it waaay better' impact for Bigcommerce customers.

    Please resolve this developer Jedi.

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    Dom H commented  · 

    This still isn't working. It wasn't on the latest March 14th release.

    This is a pretty basic fix, adding the Royal Mail carrier identifier with submitted tracking numbers on the RM > BC API means Bigcommerce will customers will get RM tracking links for their order updates.

    Can we get this resolved please?

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    Dom H commented  · 

    Good news. Fingers crossed it's soon. Do we have a rough idea on when the next release will be?

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    Dom H commented  · 

    Good news. Fingers crossed it's soon. Do we have a rough idea on when the next release will be?

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    Dom H commented  · 

    Bump. This is still broken.

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  8. 212 votes
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    96 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    Dom H supported this idea  · 
  9. 15 votes
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    5 comments  ·  General » Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    If I could vote twice for this I would.

    Basically we want shipping rules for multiple items so things like packaging weight can be added at order level in click and drop rather than having to fudge all the product weight to cover packing.

    Currently we add an estimated packing weight to product weights to allow for packing, having multiple items in an order throws this out.

    Also a rule to automatically apply postage if there are items with different sizes.

    e.g. Large Letter + Large Letter = Large Letter

    or

    Large Letter + Packet = Packet

    Currently we have to manually assign all combined orders of multiple items which is time consuming.

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    Dom H commented  · 

    This would be a great feature. Essentially some simple rules for multiple items.

    e.g. IF Large Letter + Parcel item = Parcel price

    Currently multiple item orders require eyeballing and postage applying. But some simple rules or formulas e.g. what to do with combine sizes, what to do with same sizes would reduce these a lot.

    Dom H supported this idea  · 
  10. 5 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    A line break function would be great.

    Dom H supported this idea  · 
  11. 27 votes
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    9 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    Amen!

    We have to include average postage and packing weights into the product weights, which makes for inaccurate weights on multiple item orders.

    Some simple tables to add weights in a a range would improve this. So, enter the correct product weights with packing added in click and drop.

    e.g. Item 1 150g + Item 2 150g + Packaging value for weight range 20g = Weight 290g

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  12. 14 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 25 votes
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    3 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    Good idea!

    It would be great to apply CAPS or Capitalize to any address field. Bold would be nice too.

    We would like to CAPS Town and Country fields, and bold customer name and country.

    Dom H supported this idea  · 
  14. 5 votes
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    1 comment  ·  General » Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    This really needs adding. You can only do CRL24 and CRL48 with Signed for manually at present.

  15. 9 votes
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    2 comments  ·  General » Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    Yes. And for Bigcommerce too. The order weight info is in both Magento and Bigcommerce and can be pulled through via their respective APIs.

    It just needs setting up. It would make Click & Drop waaaay better.

    Dom H supported this idea  · 
  16. 8 votes
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    3 comments  ·  General » Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    I would like to see this, the only way to add 'signed for' to UK bound CRL products at present is manually.

    Dom H supported this idea  · 
  17. 22 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 2 votes
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    0 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
    Dom H supported this idea  · 
  19. 3 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Dom H commented  · 

    Seconded. At a basic level we need a products import function.

    Even better would be the ability to sync product information with our integrated platforms.

    Bigcommerce could do this via the API.

    Dom H supported this idea  · 

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