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Tiffany Chan

← Customer Feedback for Click and Drop

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  1. Fix 'bring your label' feature, it doesn't work when re-booking collection

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    1 comment  ·  General » Send an Item / (Unregistered Click & Drop)  ·  Admin →
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    Tiffany Chan commented  · 

    I had the same problem! The 'Bring My Label' option when requesting a collection is only available if I request the collection when purchasing the postage. This option is not available when I request for collection AFTER purchasing the postage. I think this should be amended such that customers are able to request for 'Bring a label' when collecting irrespective of the timing of this request. If there is a reason for this arrangement, I also think the app should state that 'Bring a Label' is only available for selection during purchasing of postage.

    Tiffany Chan supported this idea  · 

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