Fix 'bring your label' feature, it doesn't work when re-booking collection
When re-booking collection or when adding multiple pre-paid items, it's not possible to add 'bring your label', it's a bug on your system.
Specifically, I was returning Nespresso capsules for recycling and could only add 'bring your label' to one out of 5 bags in my order.
Martina Mijuskovic
shared this idea
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Tiffany Chan commented
I had the same problem! The 'Bring My Label' option when requesting a collection is only available if I request the collection when purchasing the postage. This option is not available when I request for collection AFTER purchasing the postage. I think this should be amended such that customers are able to request for 'Bring a label' when collecting irrespective of the timing of this request. If there is a reason for this arrangement, I also think the app should state that 'Bring a Label' is only available for selection during purchasing of postage.