Chris Gibson

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  1. 8 votes
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    1 comment  ·  General » New Marketplace Integration  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  2. 3 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  3. 29 votes
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    8 comments  ·  General » News from Click & Drop Support  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  4. 60 votes
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    14 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  5. 6 votes
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    2 comments  ·  General » New Royal Mail Products  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your comment. At present Tracked can only be bought online, via Click & Drop and dropped off at one of our Royal Mail Customer Service Points/Enquiry Offices. We have over 1,200 Customer Service Point locations where the majority of addresses are within 1 mile of an office. We are working closely with the Post Office to offer drop off here too for Tracked items. We will keep you updated as and when this happens.

    Click & Drop Support

    Chris Gibson supported this idea  · 
  6. 40 votes
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    22 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  7. 11 votes
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    2 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  8. 82 votes
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    under review  ·  7 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  9. 2 votes
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    1 comment  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson shared this idea  · 
  10. 7 votes
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    1 comment  ·  General » New Royal Mail Products  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  11. 29 votes
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    5 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your suggestions. We recognise the importance of this, and we are planning to include it in a future release. Unfortunately, we are not yet able to offer a time for when this will be completed.

    Chris Gibson supported this idea  · 
  12. 12 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  13. 129 votes
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    28 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    Chris Gibson supported this idea  · 
  14. 22 votes
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    2 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  15. 138 votes
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    under review  ·  36 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  16. 11 votes
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    3 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson commented  · 

    Good idea I currently use the Bulk Certificate Of Posting pdf, but have to manually cut and paste the information into this. I also add the Channel Ref after the Postage Service used in the Service Used column on this form.

    Chris Gibson supported this idea  · 
  17. 20 votes
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    6 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson supported this idea  · 
  18. 69 votes
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    13 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    We can announce that we are in the initial planning stages of introducing this feature into Click & Drop. We cannot offer a date yet for when the development will be completed, as we are still working on a variety of other features and improvements.

    Chris Gibson supported this idea  · 
  19. 185 votes
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    67 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    Chris Gibson supported this idea  · 
  20. 2 votes
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    1 comment  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
    Chris Gibson shared this idea  · 

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