Being able to Report a missing parcel or enquire/request further help with the Tracking Number in question direct from Royal Mail Click&Drop account would be great. There is no easy way to contact Royal Mail if a parcel is undelivered. For example a Tracked 24 Track Your Item page says it has been delivered, but no PROOF image has been uploaded. The current system is a never-ending loop of contact pages.
L Porter
Report/enquire/request help with Tracking Number
Being able to Report a missing parcel or enquire/request further help with the Tracking Number in question direct from Royal Mail Click&Drop account would be great. There is no easy way to contact Royal Mail if a parcel is undelivered. For example a Tracked 24 Track Your Item page says it has been delivered, but no PROOF image has been uploaded. The current system is a never-ending loop of contact pages.