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Report/enquire/request help with Tracking Number

Being able to Report a missing parcel or enquire/request further help with the Tracking Number in question from user Click&Drop account would be great. There is no easy way to contact Royal Mail if a parcel is undelivered. For example a Tracked 24 Track Your Item page says it has been delivered, but no PROOF image has been uploaded. The current system is a never-ending loop of contact pages.

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M Porter shared this idea  ·   ·  Report…  ·  Admin →
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  • L Porter commented  ·   ·  Report

    Report/enquire/request help with Tracking Number

    Being able to Report a missing parcel or enquire/request further help with the Tracking Number in question direct from Royal Mail Click&Drop account would be great. There is no easy way to contact Royal Mail if a parcel is undelivered. For example a Tracked 24 Track Your Item page says it has been delivered, but no PROOF image has been uploaded. The current system is a never-ending loop of contact pages.

General: Click & Drop (Registered) OBA Account

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