Skip to content

Steven O'Neill

← Customer Feedback for Click and Drop

My feedback

1 result found

  1. Validate Postcode and Address Match

    156 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    36 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    Steven O'Neill supported this idea  · 
    An error occurred while saving the comment
    Steven O'Neill commented  · 

    C&D desperately needs address verification to identify when postcodes/addresses are incorrect. We process 100’s of orders each day via the API so it’s far too time consuming to cross-check them all. More parcels are being returned with ‘address does not exist’ and customers are losing patience, as are we. The competitors are doing this already, this may be a deciding factor to move away from Royal Mail. I really hope this is added very soon.

    An error occurred while saving the comment
    Steven O'Neill commented  · 

    This is an essential feature that needs to be added. The competitors are already doing this, it’s far too time consuming to check 100’s of address each day. This may be a deciding factor for us to switch to an alternative provider.

Feedback and Knowledge Base

(thinking…)