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Anonymous

← Customer Feedback for Click and Drop

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  1. Validate Postcode and Address Match

    156 votes

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    37 comments  ·  General  ·  Admin →
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    Planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    This is a basic requirement. It never fails to amaze me how many customers don't know their correct postcode or have basic information such as house number or street name, etc missing from their address. It is more common than many people think and causes all sorts of problems in trying to locate wrongly delivered orders, having to resend duplicate orders, retrieval of orders, etc. In short it amounts to poor customer service - all for the lack of a basic feature that would eliminate the vast majority of such cases!

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