Anonymous

← Customer Feedback for Click and Drop

My feedback

  1. Full view of delivery status on dashboard

    75 votes
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    15 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Hi all and thanks for your suggestions.
    We are pleased to announce we have been able to begun work on this feature. We plan to improve our order timeline, so that you can see exactly which stage of the process each item is in, including when your item is in transit, and has been delivered.

    Click & Drop support

    An error occurred while saving the comment
    Anonymous commented  · 

    It wold be useful to have some sort of delivery confirmation like a tick box on the orders overview.
    Or a report that can bulk check tracking instead of doing them one at a time

    Anonymous supported this idea  · 

  2. Tracking Indicator in Reports

    14 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  3. I would like to see the cost of the postage before I commit to apply postage

    223 votes
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    57 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  4. postcode validation of addresses

    141 votes
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    34 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminAdministrator (Administrator, Click and Drop) responded

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    Anonymous supported this idea  · 

  5. Lost in post items for click and drop

    225 votes
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    102 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminClick and Drop Support (Product Owner, Click and Drop) responded

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    Anonymous supported this idea  · 

Feedback and Knowledge Base

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