peter

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  1. 1 vote
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    2 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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    peter commented  · 

    Isn't this the "re-apply postage" option on the drop down? Select that, then edit the label right?

  2. 139 votes
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    32 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

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    peter commented  · 

    Given the importance Royal Mail put on getting the post code correct, you would think that the all new Click & Drop system would know the difference between an incorrect post code and a correct one. Can't believe this function still isn't available.

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  3. 1 vote
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 11 votes
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    0 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 207 votes
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    48 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
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    peter commented  · 

    This is needed. I spend £1000's every year with Royal Mail, yet I have no idea how much each item (at point of sending) costs, I can't possibly remember the prices for all the weight/service/country combinations.

    If any of my other suppliers hid their prices like this, I wouldn't use them. But I have to use Royal Mail due to the Monopoly they have on small packets etc.

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  6. 210 votes
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    91 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

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    peter commented  · 

    Yep, this is 100% needed. Even though in many cases we won't be compensated, it at least speeds up the process and helps to highlight issues in certain delivery offices.

    peter supported this idea  · 

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