Zoe Clewer

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  1. 13 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Zoe Clewer supported this idea  · 
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    Zoe Clewer commented  · 

    We can not create a new order to BFPO addresses in C&D because a country must be chosen (presumably UK is the right one to choose) and then the postcode is invalid because it is not in the right format. Catch 22. This is a real problem for us.
    It did used to work fine work in DMO. Please restore this function asap. I had to physically go to the post office and post the parcel over the counter!
    Ironically, if the order is a new one imported via C&D it works fine - it was just that we had follow on items to send this customer that we discovered the problem. Thank you, Zoe

  2. 13 votes
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    7 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
    Zoe Clewer supported this idea  · 
  3. 15 votes
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    5 comments  ·  General » Labels and Documents  ·  Flag idea as inappropriate…  ·  Admin →
    Zoe Clewer supported this idea  · 
  4. 141 votes
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    33 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    Zoe Clewer supported this idea  · 
  5. 216 votes
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    51 comments  ·  General » Product Management  ·  Flag idea as inappropriate…  ·  Admin →
    Zoe Clewer supported this idea  · 

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