Cameron

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  1. 35 votes
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    17 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
    Cameron supported this idea  · 
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    Cameron commented  · 

    06/04/2018 - "These products aren’t currently available in Click & Drop but are under consideration for a release later this year."

    Any update on this would be appreciated!

  2. 10 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Cameron commented  · 

    I doubt that RM will implement this.

    We are working on a website that will allow eBay/Amazon/Website sellers to submit usernames addresses of INR customers.

    This data will be hashed and you can perform searches and submit reports. Obviously something like this would take a lot of reports to work but we build something similar which worked over time.

  3. 16 votes
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    6 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 21 votes
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    9 comments  ·  General » Downloading orders from Marketplaces  ·  Flag idea as inappropriate…  ·  Admin →
    Cameron supported this idea  · 
  5. 5 votes
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    2 comments  ·  General » Label Generation  ·  Flag idea as inappropriate…  ·  Admin →
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    Cameron commented  · 

    The new "improvements" have caused some frustration with some of our SKU's getting cut off on the label.

    I really hope the C&D team will revert the changes to the SKU's

    Cameron supported this idea  · 
  6. 12 votes
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    4 comments  ·  General » Shipping Rules  ·  Flag idea as inappropriate…  ·  Admin →
    Cameron supported this idea  · 
  7. 139 votes
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    32 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestions. We are planning to introduce post town validation to help ensure your order data is as correct as possible.
    We will provide further updates as soon as we are able, but we expect this feature to be completed as soon as possible.

    Cameron supported this idea  · 
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    Cameron commented  · 

    We process just under 2,000 Amazon orders per month. I cannot believe how many people manage to enter their addresses incorrectly. We don't have the time to manually check every address.

    If Royal Mail implemented this into Click & Drop it would massively decrease the number of undeliverable returns we receive as well as lowering our re-postage and refund costs.

  8. 210 votes
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    91 comments  ·  General » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    Cameron supported this idea  · 
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    Cameron commented  · 

    The new online claims system is (in my opinion) worse than the spreadsheet one.
    For some reason the new system likes to hang/crash resulting in restarting the claim and a complete waste of time.

    Adding a "Lost in Post' button to Click and Drop would be a much improved way of claiming. It would surely assist Royal Mail in detecting repeat INR offenders.

    I'm disappointed to see that after almost three years Royal Mail have not implemented this.

  9. 8 votes
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    3 comments  ·  General » New Royal Mail Products  ·  Flag idea as inappropriate…  ·  Admin →
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    Cameron commented  · 

    Is there any update on this from C&D Support?

    Cameron supported this idea  · 
  10. 12 votes
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    under review  ·  5 comments  ·  General » Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
    Cameron supported this idea  · 
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    Cameron commented  · 

    It's disappointing to see that over two years have passed since this suggestion and it still has not been implemented. It cannot be difficult to implement this.

    Even highlighting the row if instructions have been left would be a good start.

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