Anonymous

← Customer Feedback for Click and Drop

My feedback

  1. Recipient telephone numbers should be printed on postage labels.

    41 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  2. Planned despatch date - batch manager

    3 votes
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    0 comments  ·  General » Click & Drop (Registered) OBA Account  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  3. Cancel/undo manifested

    16 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  4. Auto populate PPI bag label

    3 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  5. Planned despatch date - Option to Hold last Used Date

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  6. Isuggest you try this out on real people ie not IT experts> i am no slouch re technical stuff but this is one of the most appalling web site

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  7. I mixed up g and kg. There seems to be no way to edit this mistake?

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Anonymous commented  · 

    click re-apply postage and redo it

  8. Multipe Items

    5 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  9. Manifested orders - ability to recreate a new postage label with the same customers details on.

    41 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  10. Remove the need to scroll down when applying postage

    34 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  11. Bold Print for more than 1 qty ordered for an item

    32 votes
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    6 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  12. Lost in post items for click and drop

    226 votes
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    102 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminClick and Drop Support (Product Owner, Click and Drop) responded

    Royal Mail is looking into options for introducing a process to ease the claims process by supplying claims data in a simpler way. The investigation work is being carried out and we will then look as to when we can fit this into the development roadmap fro Click & Drop alongside the other requests we receive.

    When a firm date for introducing this new feature, we will communicate through the user voice and message centre in Click & Drop

    Regards

    Click & Drop Support

    Anonymous supported this idea  · 

  13. allow us to use post boxes for small amounts of post

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Anonymous commented  · 

    this is the bane of my life because RM don't send me any mail bags and then complain when i package them in plastic bags because they have lost my parcels. tomorrow i am going on a tour of Royal Mail locations to try to track down grey mailbags ahead of a new product launch (i really don't have time to be doing this but what else can i do?)

    Anonymous supported this idea  · 

  14. Please redesign this entire Click & Drop customer experience.

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  15. Weight not entered for multiple items of same product

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  16. allow us to print maifest on 6x4 with scannable barcode.

    17 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Anonymous commented  · 

    royal mail can't seem to scan my a4 manifests so this would be much easier

    Anonymous supported this idea  · 

  17. manifest pre-view

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  18. Make it easier to combine orders for posting to same buyer

    8 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  19. integrate with Royal Mail Claims

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  20. I would like to see the price of each order, so I know what I am paying. With fuel surcharges and VAT it is often quite complicated!

    38 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Anonymous commented  · 

    agreed. its ridiculously confusing

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