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  1. Return a CN22 with the label to Dropbox

    Currently a label is sent back to Dropbox after importing but not a CN22 label, would ask this is changed so a CN22 label is sent back as well.

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adding a Package size to orderes ready for dispatch

    under the open orders page can a tab along the grey bar be added for package size E.g Letter , large letter or parcel, this would be a rely helpful addition to check for any errors prior to hitting the manifest button

    6 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fix the phone number transformation to scientific notation on CSV order import

    If you use CSV format to import orders, any phone number longer than 11 digits will be converted by the CnD system to scientific notation on import.

    For example: 12345678901 will become 1.23457E+11

    This is a problem for international numbers as specifying the country code will make it longer than 11 digits.

    The workaround is to manually converted the CSV to XLSX and apply number formatting on the phone number data, however this will add an extra step to the import process.

    The proper (and simple) fix would be for CnD to correctly type convert the phone number on import.…

    3 votes
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    under review  ·  6 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Returns Labels to Imported Orders

    I need to be able to print a customer specific returns label via a dropbox import - so it has their order number pre-printed.

    It should be as simple as adding a line in the CSV, with the TSS service code (and the customers order number and address) but this doesn't work.

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pull in magento weight!

    Hi, It seems like a complete waste of time to input weight information when it is already present in magento.

    You guys have done a great job with the system and the hard work is done, simply just needs to pull in the weight attribute from magento.

    Please please implement this.

    Thanks.

    6 votes
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    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Amazon Buy Shipping API for Seller-Fulfilled Prime

    As Amazon requires Sellers to use their “Buy Shipping” tool for Seller-Fulfilled Prime Tracked 24 shipments, when will Click and Drop be integrated with the Amazon Buy Shipping API to allow us to purchase our PRIME labels through Click and Drop using Buy Shipping API?

    This is a feature that is now common in Click and Drop competitors such as Linnworks, Channeladvisor, Shipstation.

    It is very inconvenient to not be able to use Click and Drop for our Amazon Seller-Fullfilled Prime orders as Click and Drop does not interface with Buy Shipping this satisfying the “All Seller-Fulfilled Prime orders must…

    6 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Automatically capitalise all parts or address fields and reference fields like DMO

    It is essential that address are capitalised they always were in DMO also the reference field so it is clear what is to go in parcel. Please can it be automatically implemented when files are imported on Click and Drop.

    6 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. saved customer details to be re-used (to be able to create order from saved orders)

    at the moment if i want to create an order i have to use all the details from scrach, even for returned customer or send a replacement to the customer, why we are not able to create new order from saved orders to same us time and hassles

    1 vote
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    4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make "full Name" able to be one name.

    If customers Full Name is one name it doesn't work.

    For some reason this field demands that their be two separate words in the box. I don't see why this matters. If i'm stating this field is the full name then it is. checking if there are two names in the field seems like unnecessary validation.

    You'd be surprised how many customers either only have one name (Different cultures) or only imput one name, at the moment these are all erroring and I'm having to go back in and edit them so the name will be "mohammed ." instead of…

    10 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Implement a REST API for CSV upload (Dropbox too slow)

    The current Dropbox integration is too slow for real-time usage printing single labels. A direct web API would remove the need for polling from both sides if orders can be imported in real time (eg. Single orders) or alternatively an ID to poll or webhook for large imports.

    For background, we used to do On Demand with DMO for single orders in real-time (eg. 30 seconds) through a web request. Behind the scenes this was using FTP to the workstation with the printer. We have transitioned this to Dropbox but this frequently times out as it can take several minutes…

    5 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Full Name

    Why is the first name/last name/full name so unnecessarily complex? I have to import 10,000 orders, some of which the customer has used their 1st name, some have included titles, some have put nicknames and extra info. This should surely just be imported as a plain text field (as per the OBA) instead of trying to split into title/first name/last name and causing loads of import errors? I've had to work around this by making their full name their 1st name and having a generic word as their last name - which is ridiculous.

    4 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please

    Please add Japan and Mexico countries to Click&Drop Settings / Integrations,to import all orders from them to Click and Drop .Thanks

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sort orders by service (large letter or parcel)

    It would be great if we could sort imported order by service having the option to pick large letter or parcel before these are manifested.

    5 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. 21 votes
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    under review  ·  6 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. integrate dymo scales

    integrate dymo scales for direct input of parcel weight on applying postage for new orders that dont have weight info in CD

    6 votes
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    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make this work as it should. NAME

    Some customers simply use one name. Why are orders not being imported?

    Change that

    7 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. trading

    Allow csv import of Trading Name to print he correct return address. This would be one column in the csv file to identify the Trading Name as registered in Settings.

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shipping Name two words

    The shipping name currently requires 2 words. Sales orders imported from various channels means that we have no control over customer data input. Many people input a single word such as a company name - so the import wont work. Please can you resolve this to make it not a requirement to have 2 words

    7 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Incorrect/Imcomplete addresses

    We've been testing Click and Drop to see how it works within our operations. We dispatch over 100 orders a day currently using Royal Mail DMO. Whilst testing we've found click and drop does not recognise incorrect or incomplete addresses, we use a CSV export of orders from Sage and would be importing to click and drop, can click and drop be trained to recognise incomplete and incorrect addresses like DMO currently does?

    6 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow Printed Papers parcels up to 5kg (international parcels) to be imported to Click & Drop using CSV files.

    As a bookshop regularly sending parcels over 2kg overseas, we find it incredibly frustrating that the import via CSV does not do this already. In our opinion, the functionality of Click & Drop is nowhere near as good as that offered by DMO. Having to create a manual label for each international parcel over 2kg is a huge waste of time for us.

    3 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
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