General

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Opencart Integration

    The ability to download orders from our opencart store

    69 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    46 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. The system does not check that the Postcode matches the first line of the address to avoid losted parcel caused by typos

    Really important - now that our address file is being imported in there is no check to match postcodes and addresses match which is caused through typing errors - needs urgent attention

    29 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you all for your suggestions. We recognise the importance of this, and we are planning to include it in a future release. Unfortunately, we are not yet able to offer a time for when this will be completed.

  3. 21 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  6 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. adjust column size, better sorting and filter functionality on orders page

    should be able to adjust column size like in excel to see full product name and be able to
    i) sort by product name
    ii) sort by SKU
    iii) filter based on various options eg. Parcel size
    iv) sort by parcel size / label eg. Large letter

    16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. CSV upload options similar DMO

    Just Like in DMO once the columns has been filled with service type, service format and enhancements. so we can select the columns in the click and drop (from drop down menu) and all services will be select as they been configured in the CSV columns and ready for labels PDF. Currently click and drop is not doing this function for DMO comers.

    15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Enable SMS/email messages by default for imported Tracked orders

    When I import Tracked orders with all fields populated (weight, service code, packet size, email, phone, etc) they go straight to 'ready to print' as they should, BUT the option to send Email and/or SMS to customer is not enabled, even though it is free on this service. I have to unapply the postage, then re-apply it, and every order becomes a different batch when manifesting. Why not simply enable the messages if the phone and/or email is part of the import for that order?

    15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  7. CN22s - Please could you provide an update...

    Please could you give us a more accurate idea of when you expect to role out the update so that all fields in the CN22 will be populated. Many companies like ourselves have been urged for months by Royal Mail to spend the considerable time and money to ensure that our own sites and systems import all necessary information to populate the CN22 fields in readiness for the new electronic customs data requirements. We have done our bit, when will you be completing yours please?

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. Qty Column

    Can we have a column showing the quantity of items per order? This will than allow us to filter by number of items to assign the correct postage by batch!!

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please return error message in result file upon import failure

    In DMO, if an import file failed due to invalid format or service not allowed for destination country or invalid postcode, it returned an error message which our in-house system displayed. This does not happen in Click and Drop which represents a loss of functionality. We can still login to view the error message but it's more hassle.

    To fix this problem, simply include the error message and any other info about it in the file that ends up in the Archive/Errors folder. Then our sytem will be able to fish it out and display it.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  10. Customer delivery instructions - needs to be on the orders page

    When order are imported from Ebay they now include any customer messages. Great. BUT you have to click in to the order to see it. If we are shipping 50 Large letters we are not going to click through each one to see if there is a message

    There needs to be an indication on the main orders page to show there is a message. Perhaps a column that says "Order message" and it just has a yes or no so that we know to click through

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Recycle Bin for Deleted Orders

    To have the ability to retrieve recently deleted orders

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. fix weights and sizes being imported from amazon and ebay listings.

    I have added weights and package sizes to all of my listings in ebay and amazon but they are still coming through blank. the thought of having to manually enter these details for every order that comes in is horrifying.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make "full Name" able to be one name.

    If customers Full Name is one name it doesn't work.

    For some reason this field demands that their be two separate words in the box. I don't see why this matters. If i'm stating this field is the full name then it is. checking if there are two names in the field seems like unnecessary validation.

    You'd be surprised how many customers either only have one name (Different cultures) or only imput one name, at the moment these are all erroring and I'm having to go back in and edit them so the name will be "mohammed ." instead of…

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow us to add additional parcels to the same order as with DMO

    Please allow us to add additional parcels to the same order as you could with DMO. Many of the products that I sell need to be shipped as two separate parcels (due to size and weight) meaning that I have to manually create a new order as well as having an order being produced from the market place. Also if a customer orders 2 items please don't automatically combine into one parcel as the total weight & size of the parcel would be too big for Royal Mail, so again having to manually create a new order.

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. On Demand Imports

    Would be great if click & drop would automatically import and process/print label as on demand DMO does at the moment.
    Too many clicks/various screens required to get to the end result at present.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. Use the postcodes in the csv inport file to determine the post town when using Dropbox

    There is a setting within the existing DMO system that says 'Use the postcodes in the batch file to determine the post town' and this would be good if it was also included in Click and Drop when importing address info for auto print

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Option to use grams instead of Kg

    Some systems can only export weight in grams and would be good that we could have the option to use either grams or Kg.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  18. Shipping Name two words

    The shipping name currently requires 2 words. Sales orders imported from various channels means that we have no control over customer data input. Many people input a single word such as a company name - so the import wont work. Please can you resolve this to make it not a requirement to have 2 words

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make this work as it should. NAME

    Some customers simply use one name. Why are orders not being imported?

    Change that

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  20. do not require two names

    Importing an order fails when only one name is given by the customer.

    It also affects addresses written in the 'upside down' method such as Japanese where the zip code is put on the name line. Currently having to split the Japanese zip code in two just to make it work with C&D.

    No reason for two names so please get rid of this requirement!

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 6 7
  • Don't see your idea?

Feedback and Knowledge Base