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  1. Allow the option to choose when to send orders to Shopify

    We ship our gift products according to the customer's chosen date.
    Eg. Granny's birthday next month.
    We cannot use the C&D/Shopify integration because all orders, when accepted, are sent to C&D. It is impossible to navigate which orders to process in C&D without manually adding a date (way too time consuming).
    We currently use the upload which has a number of other drawbacks relating to the data we can get from shopify (eg. multiple rows of line items and no weight)
    If, in Shopify, we could select, say, 10 orders that we wanted to send to C&D for processing, this…

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  2. shipping status

    It is a bit dodgy. Tough I am able to unmark as shipped then the orders show up in C&D.

    I do UK orders via retail postage if there are only 10 or so since it is the fastest way and not worth a large bag either. So they are always stuck on C&D and there is no good way to see if they already have been shipped or are very recent.

    there should be status info even if they remain on C&D "Marked as shipped on marketplace".

    Others also are combined orders payed separately, and things such as service…

    2 votes
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow order quantities which are decimals

    I use Magento and sometimes we sell lengths of piping, so a customer can choose from us to buy 12.5 meters of PVC pipe.
    Click & Drop doesn't let these orders download in if the quantity isn't whole number.

    Can this be fixed soon please?

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  4. BATCH Processing CSV

    Used to USe DMO to Import Batch TRacked returns where the label would print witha Unique code given by the customer in the CSV File. have been told only way to batch printis to go to settings and do it that way but they isnt helpful.

    need to be able to printed Tracked returns with unique codes on for customers use

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow reference fields on the same file upload to be labelled the same and not dissapear.

    We often and im sure other companies do send out a bulk of the same item but to different addresses so would have the same reference. Instead with click and drop if you have several references the same it will only upload one of the orders on the file and the others just dis-appear. Can this please be sorted as it causes more work and lost orders in system.

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  6. Automatically capitalise all parts or address fields and reference fields like DMO

    It is essential that address are capitalised they always were in DMO also the reference field so it is clear what is to go in parcel. Please can it be automatically implemented when files are imported on Click and Drop.

    6 votes
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  7. saved customer details to be re-used (to be able to create order from saved orders)

    at the moment if i want to create an order i have to use all the details from scrach, even for returned customer or send a replacement to the customer, why we are not able to create new order from saved orders to same us time and hassles

    1 vote
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    4 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  8. trading

    Allow csv import of Trading Name to print he correct return address. This would be one column in the csv file to identify the Trading Name as registered in Settings.

    2 votes
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  9. post town not capitalised

    Why does CnD not capitalise the post town if imported lower case?

    1 vote
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  10. Pull in magento weight!

    Hi, It seems like a complete waste of time to input weight information when it is already present in magento.

    You guys have done a great job with the system and the hard work is done, simply just needs to pull in the weight attribute from magento.

    Please please implement this.

    Thanks.

    5 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow more than 1 item to be shipped on the same order

    We import our orders on a CSV into C&D and sometimes we have to split orders into multiple parcels. When I adjust the number of items on the CSV to more than 1, it still only imports and prints the one postage label per order. The helpdesk also confirmed that this is the case and we have had to try and find a work round. Why even have the 'items' column if we cant enter more than 1!?

    1 vote
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  12. Amazon Buy Shipping API for Seller-Fulfilled Prime

    As Amazon requires Sellers to use their “Buy Shipping” tool for Seller-Fulfilled Prime Tracked 24 shipments, when will Click and Drop be integrated with the Amazon Buy Shipping API to allow us to purchase our PRIME labels through Click and Drop using Buy Shipping API?

    This is a feature that is now common in Click and Drop competitors such as Linnworks, Channeladvisor, Shipstation.

    It is very inconvenient to not be able to use Click and Drop for our Amazon Seller-Fullfilled Prime orders as Click and Drop does not interface with Buy Shipping this satisfying the “All Seller-Fulfilled Prime orders must…

    6 votes
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    2 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow the import of parcel type 'Documents' just like 'Letter', 'Large Letter' and 'Parcel'

    At the moment C&D can import 'Letter', 'Large Letter' and 'Parcel' formats but not 'Document'. This means we have to manually create our labels through C&D if they are over 2kg.

    Please develop this feature - it was present in DMO.

    2 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow for multiple saved mapping formats

    With multiple sources for our orders to come in from, we end up with a variety of different spreadsheets to import. Currently, Click & Drop only remembers the mapping of the last import, which means we either have to keep updating it, or manually manipulate our data to match one specific format.

    It would be great if we could 'save' a format so that we end up having a list that we can match to each import. It would save a lot of messing about with the info and make things much more simple.

    1 vote
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    0 comments  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  15. Full Name

    Why is the first name/last name/full name so unnecessarily complex? I have to import 10,000 orders, some of which the customer has used their 1st name, some have included titles, some have put nicknames and extra info. This should surely just be imported as a plain text field (as per the OBA) instead of trying to split into title/first name/last name and causing loads of import errors? I've had to work around this by making their full name their 1st name and having a generic word as their last name - which is ridiculous.

    4 votes
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  16. ...fix the documentation of country/iso code for "Northern Cyprus"

    The page:
    https://help.parcel.royalmail.com/hc/en-gb/articles/360000532113-Which-countries-and-ISO-codes-are-supported-
    lists "NORTHERN CYPRUS" as the required country field for the Turkish Republic of Northern Cyprus, but the actual field value needs to be "REPUBLIC OF NORTHERN CYPRUS". The value as listed generates an import error.

    1 vote
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    1 comment  ·  Import Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Automatic imports please

    I haven't had an import of orders since April. Can anyone advise please?

    Many thanks,

    Helena

    1 vote
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  18. Still no BFPO post??

    Is there still no way to BFPO post? I cannot find it either in CnD or via dropbox!! DMO has it

    Why is Royal Mail not supporting our forces?

    3 votes
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  19. I could not find a CSV template for upload

    I spend some time to search for a CSV template for upload so we do not need to adjust the columns after upload, it will by much easier to make the adjustments on excel rather than on click&drop. I was expecting a link on the "Order import" for the format.

    1 vote
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  20. NEW Service Enhancement Fields - Signature field needs to ignored on SD service codes

    Special Delivery automatically requires a signature, it is not an 'enhancement'. At the moment via Dropbox on demand we are having to add 'Signature' as an enhancement on our upload files to get SD labels to print.

    Services that include Signature as standard just need to ignore the content of this field. It's not a biggie, but a bit of snagging that it makes sense to fix on next release.

    The alternative is that everyone else has to write a script to add Signature every time a Special Delivery service code is selected.

    3 votes
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